Strengthen client relations with AI chatbot for banking
Help your customers get clear, instant answers to complex financial questions with an AI chatbot that listens and delivers expert guidance through interactive video.
Provide a service that keeps clients coming back
LemonSlice's banking chatbot platform goes beyond traditional AI chatbots; it places an interactive video agent on your website. Users can type or speak their questions and receive video responses. The LemonSlice AI guides users naturally through common financial processes.
- Always-on support: Provide instant video answers to questions about account types, loan applications, and interest rates—anytime. All responses come from your bank's own knowledge base.
- Better guidance through video: Deliver demos of online banking features, explanations of complex financial products, and walkthroughs of application processes through interactive video where text chatbots fall short.
- Personalized support at scale: Handle multiple customer conversations simultaneously to reduce staff workload and maintain a personalized experience for every user.
Customize your AI chatbot for banking
Upload a photo and watch LemonSlice AI bring it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent brand spokesperson that guides customers in every interaction, in any language.
Choose a trusted voice
Choose from an expressive library of AI voices across 100+ languages and accents, or design a custom voice. You can even clone your own voice with a quick record, and LemonSlice replicates your tone and pace for authentic audio.
How banks use an AI chatbot to support financial professionals
Everyday banking guidance
Explain account statements with clear video so customers can understand transaction codes, interpret pending charges, and reconcile their expected and actual balances.
Clarify the complete fee structure, from monthly maintenance charges to overdraft costs, so customers avoid unexpected deductions from their accounts.
Walk customers through how to set up recurring transfers, configure direct deposit, and establish automatic bill payments to streamline their personal finances.
Financial product education
Let an AI chatbot help customers compare account types, from checking to certificates of deposit, to find the one that best fits their needs.
Explain the differences between personal loans, auto financing, and credit cards to help customers understand which borrowing option best suits their financial situation.
Break down complex credit card details like reward structures and APRs, helping customers evaluate cards beyond just the promotional marketing claims.
Financial literacy and security
Let an AI chatbot explain how credit scores are calculated, what factors matter most, and actions to improve a score over 30, 60, and 90 days.
Have an AI chatbot break down the fundamentals of compound interest, dollar-cost averaging, and asset allocation through accessible video content for new investors.
Use an AI chatbot to equip customers with practical knowledge to identify phishing attempts, recognize fraudulent activity, and set up transaction alerts.
Create a banking chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your banking AI chatbot. You can upload a photo or generate one directly with LemonSlice. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, LemonSlice can bring it to life.
Step 2: Set up your knowledge base
Provide the LemonSlice AI with your key documents, such as product guides, compliance materials, and internal FAQs. The system learns from this knowledge base to handle customer questions with complete accuracy. You have full control over the information the AI chatbot uses for its answers. This guarantees all responses align with your bank's strict operational and compliance standards.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills are required. Once live, the AI chatbot greets visitors and answers their banking questions. It works with any platform, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Common challenges for an AI chatbot in banking
Businesses in banking may have reservations about the use of an AI chatbot at scale. Worries about data privacy and the loss of an authentic human connection are common. These valid concerns can be put to rest with a proper implementation.
Challenge: Data privacy and security
Customers in the banking space trust businesses with their personal and financial information. For some companies, the addition of an AI chatbot raises the fear that this data becomes more exposed to fraud or leaks. This is a legitimate concern, as sensitive user data must always remain protected.
Solution: Data security and privacy
LemonSlice builds security into the platform at every stage of the conversation. Robust safeguards and secure data practices protect all user interactions and personal data. Businesses in sectors like banking can deploy an AI chatbot with confidence, as LemonSlice AI never uses customer data for its training.
Challenge #2: Personal service
Many businesses in banking built their success and reputation on the quality of personal service they provide. They may worry that the introduction of an AI chatbot will diminish the human touch their customers value. This apprehension is understandable, as customers sometimes want to speak with a real person.
Solution: Staff and AI work together
While customers sometimes want to speak with a person, they often just want instant answers. In banking, the LemonSlice AI and your team can collaborate to satisfy both needs. The AI chatbot handles routine inquiries, which frees human staff to concentrate on more complex, high-value interactions. The LemonSlice AI is designed to work alongside your team, not replace them.
How an AI chatbot impacts bank costs and customer support
30%
Customer service cost reduction
Banks that implement an AI chatbot reduce their customer service expenses by 30% through the automation of common customer questions.
88%
Improved customer understanding
An AI chatbot's video explanations lead to a better grasp of financial products for 88% of customers.
Up to 70%
Support ticket deflection
An AI chatbot can handle common customer issues directly, which deflects up to 70% of support tickets from live agents.
73%
Customer satisfaction rate
Customers who use an AI chatbot for support report satisfaction levels as high as 73%, the highest of any customer service channel.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is a LemonSlice banking AI chatbot and how does it work?
LemonSlice's banking AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What kinds of experiences can a banking AI chatbot from LemonSlice create?
LemonSlice's banking AI chatbots are designed for interactive visual engagement, including:
- Acting as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can our bank's developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems. With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do we need technical skills to integrate a LemonSlice AI chatbot?
No, basic integration is simple. You can add an AI chatbot widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can we choose which large language models our banking AI chatbot uses?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does LemonSlice pricing work for different levels of usage?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for our banking AI chatbot work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform your banking with an AI chatbot?
Create strong, personal client connections and help your bank qualify leads faster with an AI chatbot.
