Recover more debt with conversational AI for collections
Settle more accounts with a conversational AI agent that gives consumers clear, direct answers through interactive video.
Provide a service that builds customer loyalty
LemonSlice's conversational AI for collections is more than a traditional chatbot. It is an interactive video agent on your website. People type or speak questions and receive direct video responses that guide them through the payment and account resolution process.
- 24/7 account support: Provide instant video answers to questions about account balances, payment options, and dispute procedures—anytime. All responses come from your own knowledge base.
- Video explanations for complex topics: Use interactive video to explain payment plans, walk through dispute forms, or clarify consumer rights. This visual format improves comprehension over standard text chatbots.
- Scalable support: Handle multiple account conversations at once. This reduces staff workload but maintains a personal, one-on-one experience for each user.
Use cases for conversational AI for collections
Supportive payment and debt resolution
Send friendly payment reminders through video conversations where the LemonSlice AI explains amounts due and deadlines, so customers understand their situation without feeling pressured.
Present multiple payment options with direct links to pay via credit card or bank transfer, making it simple for customers to settle their accounts immediately.
Maintain positive customer relationships with a helpful, non-confrontational tone, recovering revenue while protecting your brand's reputation for fairness and support.
A respectful path to debt resolution
Let the LemonSlice AI negotiate payment plans through video conversations that understand each customer's unique financial circumstances and find a suitable arrangement.
Present clear payment options on-screen during the conversation and instantly document the agreed-upon plan to ensure total transparency for both parties.
Process payments securely within the video conversation and immediately send a confirmation of the arrangement, providing customers with peace of mind.
A better path to account resolution
Let the LemonSlice AI help customers understand their account status or resolve disputes through clear, interactive video conversations, available whenever they need it.
Explain complex charges and credits with simple video walkthroughs. The LemonSlice AI can break down an invoice line by line to prevent confusion and build trust.
Find payment solutions that work for everyone. The LemonSlice AI can present flexible payment plans or settlement options, helping preserve the long-term customer relationship.
Customize your conversational AI agent
Upload a photo and watch LemonSlice AI bring it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, cartoon, or object—or create an avatar from a simple AI prompt. Build a consistent brand spokesperson that guides consumers through every interaction, in any language.
Choose your agent's voice
Choose from an expressive library of AI voices across 100+ languages and accents, or create your custom voice. You can even clone your own voice with a short voice sample, and the LemonSlice AI will replicate your tone and pace so every interaction sounds like you.
Create a conversational AI agent for collections in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your conversational AI agent for your collections. You can upload your own photo or generate a new one directly. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, LemonSlice can bring it to life.
Step 2: Set up your knowledge base
Add your sales scripts, property listings, product catalogs, and other approved content into collections. The LemonSlice AI uses this knowledge base to provide accurate answers. You control exactly what information the system uses, so all responses align with your sales process and company policies.
Step 3: Add the widget to your website
Add the LemonSlice widget to your website with a simple embed code. No technical skills required. Once it's live, the conversational AI agent engages visitors about their accounts. Works with any platform, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Challenges for conversational AI in collections
It's understandable that businesses in collections have reservations about implementing conversational AI at scale. Worries often center on data privacy and security, and the risk of losing the authentic human connection that audiences value. These valid concerns have clear solutions.
Challenge: Data privacy and security
People entrust businesses that handle collections with sensitive personal and financial information. The introduction of conversational AI can raise concerns that this data becomes more exposed to potential fraud or data leaks. The need to protect sensitive user data from unauthorized access is a legitimate business concern.
Solution: Data security and privacy
LemonSlice builds conversational AI that takes privacy seriously, with robust safeguards for secure data handling. Businesses can deploy a Conversational AI agent with confidence, because all user interactions with their collections and personal data are protected. To further protect privacy, LemonSlice never uses customer data to train the LemonSlice AI.
Challenge: Personal service
Many businesses in collections built their reputation on high-quality, personal service. The move to conversational AI can create a worry that this human touch, which customers value, might disappear. After all, some situations require the empathy and nuanced understanding that only a human can provide.
Solution: Staff and AI work together
While some situations require a human touch, many people simply want an immediate answer to their question. In collections, the LemonSlice AI and your team can collaborate to satisfy both needs. The LemonSlice AI handles routine inquiries, so your staff can concentrate on more complex and high-value interactions. This is conversational AI designed to work alongside your human staff, not replace them.
How conversational AI impacts collection performance
42%
Customer inquiry handle rate
Conversational AI can fully resolve up to 42% of interactions with debtors from start to finish without a human agent.
24/7
Support availability
Conversational AI gives customers 24/7 support to resolve account issues or make payments outside of normal business hours.
30%
Cost per contact reduction
A conversational AI agent reduces contact costs by up to 30%, a significant savings over human-only call centers.
78%
Preference for self-service
Most customers prefer to solve problems themselves, with 78% choosing to manage their accounts independently instead of contacting an agent.
Ready to transform collections with conversational AI?
Resolve more accounts faster and help your collections business scale recovery efforts with conversational AI.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's conversational AI for collections?
LemonSlice's conversational AI agents for collections are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live conversational AI agent that you can embed directly on your website.
What kinds of experiences can LemonSlice's conversational AI agents be used for in collections?
LemonSlice's conversational AI agents for collections are designed for interactive visual engagement, including:
- Serve as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time conversational AI agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the LemonSlice API, you can:
- Create and manage live conversational AI agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate LemonSlice?
No, basic integration is simple. You can add a conversational AI agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can I choose which LLMs my conversational AI agents use for collections?
Yes. All pricing plans include access to premium LLMs to power your conversational AI agents. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does LemonSlice pricing work?
All LemonSlice plans include:
- Unlimited conversational AI agents
- Voice library and voice cloning
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do monthly credits work?
Credits are consumed when your conversational AI agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.