Recover more debt with an AI debt collection chatbot
Guide your customers to a resolution with an AI chatbot that explains options and accepts payments through video.
Deliver a service that keeps customers loyal
Lemon Slice's debt collection chatbot moves past traditional AI chatbots with an interactive video agent for your website. People type or speak questions and get video responses, while the LemonSlice AI provides natural guidance through the collections process.
- 24/7 account support: Provide instant video answers to questions about account balances, payment options, or dispute procedures—anytime. All responses come direct from your business's own knowledge base.
- Clear guidance through video: Deliver clear explanations of rights, walkthroughs of payment plans, and guidance on documentation through interactive video. This format outperforms text-only AI chatbots for complex topics.
- Efficient and personal support: Handle multiple customer conversations simultaneously to reduce staff workload and maintain a personal experience.
Customize your AI chatbot for collections
Upload a photo and Lemon Slice AI brings it to life with natural expressions, realistic gestures, and lip-sync. Users can choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent AI chatbot that guides debtors through payments, in any language.
Choose a voice and tone
Choose from an expressive library of AI voices across 100+ languages and accents, or create your custom voice. You can even clone your own voice from a short audio clip. Lemon Slice will replicate your tone and pace. This creates authentic audio so every interaction sounds like you.
How agencies use an AI chatbot for recovery and support
Account and balance information
Explain the complete account history, showing the original creditor, charge-off date, and all payments received to date for full transparency.
Clarify how interest is calculated, when fees were applied, and how payments are allocated to give customers a clear payoff amount.
Provide clear documentation of the debt, including original account details and chain of ownership for customers who request validation.
Payment options and guidance
- Let an AI chatbot explain payment plans, settlement options, and hardship programs to show how different arrangements affect the total amount paid.
- Have an AI chatbot guide customers through payment submission, including automatic payment enrollment and how to obtain receipts for their payment history.
- Use an AI chatbot to clarify how payment approaches affect credit reporting, account status, and the timeline for long-term credit score recovery.
Rights and process information
Explain consumer rights under debt collection regulations, including how to dispute a charge or request debt validation in writing from an AI chatbot.
Clarify the collections timeline with an interactive guide that explains each stage and the options available at different points in the process.
Give guidance on credit report impacts and provide strategies to rebuild credit after resolution, with resources for financial counselors and debt management assistance.
Create a debt collection chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload a photo you already have or generate a completely new one. The photo can be a photorealistic person, a cartoon character, an animal, or even any object with a face. Lemon Slice then brings any face to life.
Step 2: Set up your knowledge base
Upload your compliance guides, call scripts, payment plan details, and other approved content. The LemonSlice AI uses this knowledge base to answer questions accurately and on-brand. You control exactly what information goes in, so all responses align with your collection processes and compliance rules.
Step 3: Add the widget to your website
LemonSlice generates a simple embed code to place the AI chatbot on your website. No technical skill is necessary. Once live, the widget engages visitors to help resolve their accounts. It works with any platform, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Challenges for an AI chatbot in debt collections
While an AI chatbot brings significant benefits, some businesses in debt collection hesitate to adopt it at scale. They worry about data privacy and security, and the potential loss of the authentic human connection their audience values. Fortunately, solutions exist for these valid concerns.
Challenge: Data privacy and security
People who owe money must trust businesses with their personal information. For this reason, some companies worry that the use of an AI chatbot for debt collections could expose this data to fraud or leaks. It is a legitimate concern that this sensitive user data must stay protected.
Solution: Data security and privacy
LemonSlice builds security into the platform at every stage of the conversation through robust safeguards and secure data practices. Businesses that work in sensitive fields like debt collections can deploy an AI chatbot with confidence, as all user interactions and personal data remain protected. To further protect privacy, the LemonSlice AI does not learn from customer data.
Challenge: Personal service
Success in debt collections often comes from high-quality personal service. Companies may worry that the addition of an AI chatbot means they lose the human touch their audience appreciates. After all, some people will always prefer to speak with a real person, especially for complex or sensitive matters.
Solution: Staff and AI work together
While some situations require a human touch, people often just want an immediate answer. In debt collections, this means an AI chatbot and human agents can work together to create an experience that satisfies both needs. The AI chatbot handles routine questions, so your team can focus on more complex, high-value interactions. The LemonSlice AI works alongside your human staff, not as a replacement.
The measurable results of an AI chatbot in debt collections
42%
Customer inquiry handle rate
An AI chatbot now handles 42% of all customer interactions from start to finish, which means no human agent is required.
24/7
Support availability
An AI chatbot provides support 24/7, so debtors can get answers to their questions at any time, day or night.
30%
Cost per contact reduction
Companies that use an AI chatbot reduce their customer service costs by up to 30%, a significant savings compared to human agents.
78%
Self-Service Preference
An AI chatbot meets a strong consumer demand for autonomy, since 78% of people prefer to resolve issues on their own.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's debt collection AI chatbot and how does it work?
LemonSlice's debt collection AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What kind of experiences can LemonSlice's debt collection AI chatbots create for users?
LemonSlice's debt collection AI chatbots are designed for interactive visual engagement. Uses include:
- Live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can our developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions with REST endpoints.
- Embed agents into custom frontend experiences with a JavaScript SDK.
- Control when agents start, stop, and how users interact with them.
- Receive real-time events such as agent readiness, visual updates, and errors.
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate a LemonSlice AI chatbot on my website?
No, basic integration is simple. You can add an AI chatbot widget to your website. Paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control that includes API usage, it is best to work with a developer.
Can I choose which large language models my debt collection AI chatbot uses?
Yes. All price plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does LemonSlice pricing work for its debt collection AI chatbots?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice clone creation
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for the debt collection AI chatbot work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about prices and overage credits on the Pricing page.
Ready to transform your debt collection with an AI chatbot?
Create better debtor interactions and help your collection agency run like clockwork with an AI chatbot.
