Increase your recovery rates with conversational AI for collections
Turn debtor inquiries into natural video conversations with an AI spokesperson that listens, responds, and guides people to the right payment option.
Video conversations for collections that feel human
Lemon Slice places an AI spokesperson on your website who talks to people about their accounts through interactive video. People type or speak, and the AI responds in video. Ask about a payment plan, get a video answer. Need more details? The conversation continues. Our conversational AI for collections understands context, adapts to what each person needs, and offers natural guidance through the resolution process. The experience feels like a talk with a helpful professional, available instantly.
Build a video agent that represents your brand
Upload a photo and watch AI bring it to life with natural expressions, full-body movement, and lip-sync. Choose a photorealistic image, a cartoon, an animal, or even an object with a face—or create an original avatar with a simple AI prompt. Use the same spokesperson across every interaction for a consistent, professional customer experience.
Pick a voice that sounds professional
Choose from 100+ AI voices in multiple languages, or create a custom voice. You can even clone your own voice with a quick recording, and Lemon Slice will replicate your tone and pacing so every interaction sounds like you.
Create a conversational AI for collections in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of the spokesperson for your collections. You can upload or generate one directly with Lemon Slice. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, Lemon Slice can bring it to life.
Step 2: Set up your knowledge base
Upload your sales scripts, product catalogs, FAQs, and other approved content into collections. The AI uses this knowledge base to provide accurate answers. You control exactly what information the AI has access to, ensuring it learns from your materials to handle questions naturally.
Step 3: Add the widget to your website
Lemon Slice generates a clean embed widget for your collections in minutes. With a single line of code, you can add your AI spokesperson to any website—including Webflow, WordPress, Shopify, or Square. The widget blends seamlessly into your website, helping visitors navigate your collections naturally.
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Use cases for conversational AI in collections
Account status information
Automate account updates with interactive video. Customers receive clear facts about their balance and status, which removes the discomfort of a phone call and frees your team for complex work.
Payment option explanations
Use personalized video to present available payment options, installment plans, and unique arrangements. Customers get clear, simple explanations and can explore solutions in their own time. This clarity helps people find a path forward, which improves payment rates and reduces agent workload.
Resolution process guidance
A video agent explains how to resolve account issues through clear, interactive responses. This use of conversational AI for collections details necessary documentation and sets expectations. The clear visual guidance reduces customer anxiety and helps people move forward with confidence.
Move the needle on key collections metrics
42%
Increased agent capacity
Conversational AI can handle a large portion of communications. It resolves up to 42% of interactions, so agents can focus on high-priority accounts.
24/7
Support availability
Conversational AI provides 24/7 support for customers to resolve accounts on their own schedule. This constant availability improves the user experience and collection outcomes.
Up to 30%
Cost per contact reduction
A deployment of conversational AI for collections can automate routine work and reduce operational expenses by as much as 30% per customer contact.
78%
Self-service
Conversational AI offers a self-service path for account management. This satisfies the 78% of people who prefer to solve issues on their own.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What are Lemon Slice Video Agents and how can they be used in collections?
Lemon Slice Video Agents are interactive AI avatars that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or an AI prompt to create a live conversational spokesperson that you can embed directly on your website.
How does the pricing work for using Lemon Slice video agents for collections?
All Lemon Slice plans include:
- Unlimited Video Agents
- Voice library and voice cloning
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and the number of calls that can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits work when using video agents for debt collection?
Credits are consumed when your Video Agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
What kinds of collection experiences can be created with Lemon Slice video agents?
Lemon Slice Video Agents are designed for interactive visual engagement, including:
- Serving as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
How can our developers use the Lemon Slice API for our collection systems?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time Video Agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the Lemon Slice API, you can:
- Create and manage live Video Agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do we need a technical team to integrate Lemon Slice with our collections platform?
No, basic integration is simple. You can add a Video Agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can we choose the LLM our video agents use for collection-related conversations?
Yes. All pricing plans include access to premium LLMs to power your Video Agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your collections with conversational AI?
Join 250,000+ businesses that use Lemon Slice's video agent to streamline debt recovery. Automate communications, resolve more accounts, and empower your collections team with AI tools that scale.