Empower your team with a customer service chatbot
Help your customers resolve any issue with an AI chatbot that demonstrates clear solutions through interactive video.
Provide a service that keeps customers coming back
LemonSlice's customer service chatbot surpasses traditional AI chatbots with an interactive video agent for your website. Customers type or speak questions and receive video responses as the LemonSlice AI guides them naturally through the support process.
- 24/7 customer support: Provide instant video answers to common questions about orders, accounts, or product issues—anytime. All responses come directly from your business's own knowledge base.
- More helpful than text chatbots: Deliver product demos, step-by-step tutorials, and clear policy explanations through interactive video for better customer comprehension.
- Scalable customer care: Handle multiple conversations simultaneously to reduce staff workload and maintain a personalized experience.
Customize your AI chatbot to match your brand
Upload a photo and watch Lemon Slice AI bring it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent brand spokesperson that guides customers across every interaction, in any language.
Choose a support voice
Choose from an expressive library of AI voices across 100+ languages and accents, or design a custom voice. You can even clone your own voice. After a short record session, LemonSlice replicates your tone and pace. This creates authentic audio that improves the audience experience.
How professionals use an AI chatbot to resolve issues and delight customers
Instant answers to common questions
- Provide immediate video answers for questions about order status, shipping, and returns, eliminating the need for customers to wait on hold.
- Show step-by-step video walkthroughs for common tasks like resetting a password, helping customers navigate complex settings menus on their own.
- Deliver detailed video explanations that compare product specifications, helping customers understand which option best fits their specific use case.
Product and policy education
- Let an AI chatbot explain complex warranty terms and refund policies with clear video explanations that turn legal language into simple, actionable information.
- Provide visual side-by-side product comparisons that highlight differences in materials, durability, and price so customers can select the right option.
- Supply detailed sizing guides and compatibility breakdowns through video to prevent purchase mistakes and reduce return rates.
Support team efficiency
Let an AI chatbot handle repetitive billing questions, password resets, and status inquiries with comprehensive video responses that require no agent time.
Provide customers with consistent, expert-level explanations at 3 a.m. or during holidays, when live support staff are unavailable.
Free human agents to focus on complex escalations and high-value consultations, while the AI chatbot handles routine informational requests automatically.
Create a customer service chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot for customer service. You can upload your own photo or generate a new one directly. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, Lemon Slice brings it to life.
Step 2: Set up your knowledge base
Upload your sales scripts, product catalogs, FAQs, and other approved content. The LemonSlice AI uses this knowledge base to answer questions accurately and on-brand. You control exactly what information the AI accesses, so all responses align with your support processes and company policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills required. Once live, your AI chatbot greets visitors and provides instant support. It works on any website, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Challenges for an AI chatbot in customer service
It is natural for businesses to have reservations about the use of an AI chatbot at scale. Concerns about data privacy and the loss of the authentic human connection that people value are common. The good news is that these are solvable problems.
Challenge: Data privacy and security
People who use customer service trust businesses with their personal information. With the addition of an AI chatbot, some businesses worry this data becomes more exposed to fraud or leaks. The concern that sensitive user data must remain protected is a legitimate one.
Solution: Data security and privacy
LemonSlice integrates robust safeguards and secure data protocols into its platform at every stage of the conversation. Businesses can deploy an AI chatbot for customer service with confidence, as all user interactions and personal data remain protected. The LemonSlice AI never learns from customer data, a commitment to privacy that supports responsible use.
Challenge #2: Personal service
For many businesses, success and reputation depend on the quality of their personal service. The introduction of an AI chatbot raises concerns about the loss of the human touch that customers value. This concern is valid because customers sometimes prefer to speak with a real person, especially for complex or sensitive matters.
Solution: Staff and AI work together
Some people want to speak with a human, but many just want an instant answer. In customer service, an AI chatbot and your team can work together to create an experience that satisfies both needs. The AI chatbot handles routine inquiries, so your human staff can focus on complex, high-value interactions. The LemonSlice AI is designed to work alongside your team, not replace them.
Measurable impact of a customer service AI chatbot
87%
Customer satisfaction rate
Customers who receive support from an AI chatbot report high satisfaction, with 87% positive ratings for their overall customer service experience.
3x
Faster resolution time
An AI chatbot solves customer problems 3x faster than traditional support methods.
66%
Reduction in support requests
An AI chatbot automates answers to common customer questions and can decrease the total number of support requests by 66%.
74%
Preference for simple answers
Most consumers prefer an AI chatbot for simple questions, with 74% of them ready to use one for quick answers.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What exactly is a LemonSlice customer service AI chatbot and how does it work?
Lemon Slice's customer service AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
For what kind of customer service experiences can I use a LemonSlice AI chatbot?
LemonSlice's customer service AI chatbots are for interactive visual engagement. Use cases include:
- Act as live virtual assistants or brand ambassadors on your website
- Create conversational touchpoints that users can talk to in real time
- Serve as expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, the experience is more immersive than static content or text-only AI chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems. With the Lemon Slice API, you can:
- Create and manage live AI chatbot sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need special technical skills to integrate a LemonSlice AI chatbot on my website?
No, basic integration is simple. To add an AI chatbot widget to your website, you just paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control that includes API use, we recommend you work with a developer.
Can I choose which large language models my customer service AI chatbot uses?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does the pricing for LemonSlice's customer service AI chatbots work?
All Lemon Slice plans include:
- Unlimited AI chatbots
- Voice library and voice clone creation
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run at the same time. The monthly tiers, billed monthly, are:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for my customer service AI chatbot work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Transform your customer service with an AI chatbot?
Provide exceptional support and help your customer service department operate more efficiently with an AI chatbot.
