Scale your support with conversational AI for customer service
Transform complex customer support issues into real-time video conversations with a conversational AI that understands context, clarifies details, and guides everyone to the fastest resolution.
Video support that feels human
Lemon Slice puts a charismatic AI spokesperson on your website who talks to customers through interactive video. Customers type or talk, and the AI answers back in video. Ask about an order, get a video answer. Need more help? The conversation continues. This conversational AI for customer service understands context, adapts to what each person needs, and guides them to a solution. It feels like a talk with a helpful person, available instantly.
Give your brand's support a face
Upload a photo or use a prompt to create your AI spokesperson. Watch as generative AI animates the image with natural expressions, full-body movement, and lip-sync. Customize the style, age, and personality to match your brand. Use the same spokesperson in every customer interaction to build a consistent, trustworthy brand experience.
Select a voice that sounds supportive
Choose from over 100 AI voices in multiple languages or design a custom one. You can even clone your own voice from a short audio sample. Lemon Slice replicates your tone and pace, so every interaction sounds authentic.
Create a conversational AI for customer service in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of your spokesperson. You can upload your own photo or generate one. The photo can be photorealistic, a cartoon, an animal, or an object with a face. Lemon Slice brings any face to life.
Step 2: Set up your knowledge base
Upload your sales scripts, product catalogs, FAQs, and other approved content. The AI learns from these materials to handle questions naturally. You control exactly what information the video agent accesses, so its answers are always accurate and align with your company policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills required. Once live, your AI spokesperson greets visitors and provides instant customer service. The widget works on any platform, from Webflow and WordPress to Shopify and Square.
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Use cases for conversational AI in customer service
Instant FAQ Responses
Provide instant answers to common questions with interactive video. Customers receive immediate visual explanations for issues with orders, returns, or shipping policies. This eliminates wait times, reduces confusion, and frees your support team to solve more complex problems that require a human touch.
Product education support
Conversational AI delivers product details and usage instructions through video. Customers understand and retain this information better than text. The result is fewer repeat questions and a better grasp of the product, which frees support teams for complex problems.
Guided issue resolution
Conversational AI for customer service walks users through common issues with step-by-step video explanations. These visual demonstrations provide clear solutions that are much easier to follow than text guides or phone support. This saves time for support teams and creates a better, less frustrating experience for customers.
Drive measurable customer service results
87%
Customer satisfaction rate
Conversational AI offers instant, precise responses that improve the overall customer experience. This quality of support can earn positive ratings as high as 87%.
3x
Faster issue resolution
Conversational AI can resolve customer issues 3x faster than traditional support channels. This speed improves customer satisfaction and allows human agents to focus on more complex problems.
66%
fewer support requests
Customers resolve common issues independently through conversational AI for customer service, a method that can decrease support team contacts by 66%.
74%
Customer preference
A conversational AI can resolve simple questions, which most customers prefer. This high 74% adoption rate frees your team for more complex work.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What are Lemon Slice Video Agents?
Lemon Slice Video Agents are interactive AI avatars that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or an AI prompt to create a live conversational spokesperson that you can embed directly on your website.
How does Lemon Slice pricing work?
All Lemon Slice plans include:
- Unlimited Video Agents
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
Starter: $8 (1,000 credits; up to 3 concurrent calls)
Creator: $40 (5,400 credits; up to 10 concurrent calls)
Professional: $100 (15,000 credits; up to 20 concurrent calls)
Scale: $240 (36,000 credits; up to 30 concurrent calls)
Enterprise: Custom usage, concurrency, and support
How do monthly credits work?
Credits are consumed when your Video Agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
What kinds of experiences can Lemon Slice be used for?
Lemon Slice Video Agents are designed for interactive visual engagement, including:
- Acting as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the Lemon Slice API, and how can developers use it?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time Video Agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the Lemon Slice API, you can:
- Create and manage live Video Agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate Lemon Slice?
No, basic integration is simple. You can add a Video Agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can I choose which large language models (LLMs) my Video Agents use?
Yes. All pricing plans include access to premium LLMs to power your Video Agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your customer service with conversational AI?
Join 250,000+ businesses that use Lemon Slice's video agent to provide superior support. Automate responses, improve satisfaction, and empower your customer service team with AI tools that scale.