Increase sales with conversational AI for ecommerce
Convert shopper questions into personal video conversations with an AI spokesperson that helps find the right products and guides people confidently through their purchase.
Video shop conversations that feel human
Lemon Slice puts a charismatic AI spokesperson on your website who talks to shoppers through interactive video. Shoppers type or speak, and the AI answers back in video. Ask about a product, get a video answer. Need more details? The conversation continues. Our conversational AI for ecommerce understands context, adapts to what each person needs, and offers natural guidance to the right product or checkout. The experience feels like a talk with a helpful store associate, available instantly.
Design a spokesperson that fits your brand
Upload a photo and watch our AI give it life with natural expressions, full-body movement, and lip-sync. Or, create a unique spokesperson from a simple prompt. Customize the style, age, appearance, and personality to fit your brand. Use the same spokesperson across all ecommerce touchpoints for a consistent brand identity.
Select a voice that sounds like your brand
Choose from 100+ AI voices in multiple languages, or create a custom voice. You can even clone your own voice with a quick recording, and Lemon Slice will replicate your tone and pacing so every interaction sounds like you.
Create a conversational AI for ecommerce in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of your spokesperson. You can upload your own photo or generate a new one. The photo can be photorealistic, cartoons, animals, or objects with faces. If it has a face, Lemon Slice brings it to life.
Step 2: Set up your knowledge base
Upload your product catalogs, sales scripts, FAQs, and other approved content. The AI uses this knowledge base to provide accurate answers and handle questions naturally. You control the exact information the system accesses, so all responses align with your sales process and brand voice.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code that requires no technical skills. Once live, your AI spokesperson greets visitors and helps them find the right products or complete a purchase. It works with any platform, from Webflow and WordPress to Shopify and Square.
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Use cases for conversational AI in ecommerce
Product comparison assistance
Guide shoppers through product comparisons with interactive video. Customers get instant, clear explanations on differences in quality and value, helping them choose the right product. This builds purchase confidence, improves conversion rates, and reduces returns, freeing up your support team.
Shipping and delivery support
Personalized video explanations answer customer questions about shipping options, delivery times, and order tracking. Customers receive clear, immediate information about their purchase status. This direct communication reduces shopper anxiety and frees your support team from repetitive follow-up work.
Payment and checkout support
Video responses explain payment options, security measures, and checkout processes. This use of conversational AI for ecommerce gives customers the confidence to complete their purchase. The result is a significant reduction in cart abandonment and a more secure checkout experience.
Drive the ecommerce metrics that matter
66%
Higher conversions
Conversational AI can create a 66% conversion lift with video support. Immediate answers for customers lift rates from 2.9% to 4.8%.
38 hours to 5.4 minutes
Query resolution time
Conversational AI provides immediate answers to customer questions. This cuts resolution time from hours to under 5.4 minutes, a shift that elevates the customer experience.
88%
Improved product comprehension
Video explanations from a conversational AI for ecommerce clarify complex products, which improves customer comprehension by as much as 88%.
300% increase
Click-through rate
Conversational AI with video responses can raise click-through rates by 300%. This sends more qualified shoppers from their first contact toward a final sale.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What are Lemon Slice video agents and how can they help my online store?
Lemon Slice video agents are interactive AI avatars that engage users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or an AI prompt to create a live conversational spokesperson you can embed directly on your website.
How does Lemon Slice pricing work and what is included in the plans?
All Lemon Slice plans include:
- Unlimited video agents
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run at the same time. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How are monthly credits used and what happens if I run out of them?
Credits are consumed when your video agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
What kinds of customer experiences can I create with Lemon Slice video agents?
Lemon Slice video agents are designed for interactive visual engagement, including:
- Serving as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the Lemon Slice API and how can my developers use it?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time video agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the Lemon Slice API, you can:
- Create and manage live video agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to add a video agent to my website?
No, basic integration is simple. You can add a video agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can I choose which large language models my video agents use for conversations?
Yes. All pricing plans include access to premium LLMs to power your video agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your ecommerce sales with conversational AI?
Join 250,000+ businesses that use Lemon Slice's video agent to improve online sales and create better purchase journeys. Convert more visitors, increase order value, and empower your ecommerce team with AI tools that scale.