Convert more shoppers with an AI ecommerce chatbot
Help your customers find exactly what they need and solve problems instantly with an AI chatbot that listens to their questions and responds with clear, interactive video.
Provide a service that keeps customers coming back
Lemon Slice goes beyond traditional AI chatbots with an ecommerce chatbot that is an interactive video agent on your website. Customers can type or speak their questions about products or orders and receive immediate video responses. The LemonSlice AI guides users naturally through their purchase journey.
- 24/7 shopping assistant: Get instant video answers from your own knowledge base for questions about shipping, returns, or product details—anytime.
- Show, don't just tell: Use interactive video for product demonstrations, virtual try-ons, and detailed explanations that a simple text chatbot cannot match.
- Personal support at scale: Handle multiple customer conversations at once to reduce staff workload and maintain a personal touch for each shopper.
Customize your AI chatbot for your brand
Upload a photo and watch LemonSlice AI bring it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent brand spokesperson that guides customers across every interaction, in any language.
Choose your AI chatbot voice
Choose from an expressive library of AI voices across 100+ languages and accents, or design a custom voice. You can even clone your own voice with a short spoken sample, and the LemonSlice AI replicates your tone and pacing for authentic audio that sounds like you.
How brands use an ecommerce AI chatbot for sales and support
Order and shipping support
- Let an AI chatbot give instant answers on order confirmation, payment status, and fulfillment updates, keeping customers informed with tracking links and delivery estimates.
- Explain all shipping methods, from standard ground to overnight delivery, with clear costs and timeframes so people can choose the best option for them.
- Clarify return policies and exchange procedures with simple, step-by-step video guidance that walks customers through the entire process from start to finish.
Product guidance and selection
Let an AI chatbot explain product specifications, compatibility, and use cases with video, helping customers avoid purchase mistakes and returns.
Compare products side-by-side, showing differences in build quality, warranty, and value so people can select the best option for their needs.
Answer sizing questions with measurement guides, fit comparisons across brands, and insights from reviews to help customers find the perfect fit.
Account and payment assistance
Walk customers through creating accounts, recovering passwords, or updating shipping addresses with clear, step-by-step video instructions so they can manage their information easily.
Explain accepted payment types, installment plans, or how to apply store credit, so customers can complete their purchases with confidence and clarity.
Clarify loyalty program details like points earning, tier benefits, and redemption rules, helping customers understand and maximize the value of their rewards.
Create an ecommerce AI chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload your own photo or generate one. The photo can be photorealistic, cartoons, animals, or objects with faces. If it has a face, Lemon Slice brings it to life.
Step 2: Set up your knowledge base
Upload your sales scripts, product catalogs, FAQs, and other approved content. The LemonSlice AI uses this knowledge base to answer questions accurately and on-brand. You control the exact information the AI accesses, so all responses align with your sales process and brand voice.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical expertise is required. Once live, your AI chatbot greets visitors and helps them complete a purchase. It works with any platform, including Webflow, WordPress, Shopify, and Square.
.avif)
Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Common challenges for an AI chatbot in ecommerce
It's understandable why some ecommerce businesses pause before they implement an AI chatbot. Worries about data security and the potential loss of the human touch their audience values are top of mind. The good news is that these valid concerns have straightforward answers.
Challenge: Data privacy and security
Customers trust an ecommerce business with their personal information. The introduction of an AI chatbot can create worries that this data becomes more exposed to fraud or leaks. It is a legitimate concern, as sensitive user data requires constant protection.
Solution: Data security and privacy
The LemonSlice platform integrates robust safeguards and secure data practices at every stage of the conversation. Businesses can deploy an ecommerce AI chatbot with confidence, as all user interactions and personal data receive complete protection. To further protect privacy, LemonSlice never uses customer data to train the LemonSlice AI.
Challenge #2: Personal service
The reputation and success of many ecommerce businesses depend on high-quality personal service. When they incorporate an AI chatbot, a worry can arise that they will lose the human touch their audience appreciates. This is a valid concern, since users sometimes need to interact with a real person.
Solution: Staff and AI work together
Sometimes customers want to speak with a person, but often they just want instant answers. In ecommerce, the LemonSlice AI and human staff can collaborate to create an experience that satisfies both needs. The AI chatbot handles routine inquiries, so your team can focus on complex, high-value interactions. The LemonSlice AI is designed to work alongside your staff, not replace them.
How an AI chatbot impacts conversion and customer support
65%+
Higher conversion rate
Websites with video content convert visitors at a rate over 65% higher than websites that only use text and images.
38 hours to 5.4 minutes
Resolution time
For ecommerce businesses, an AI chatbot can reduce the average time to resolve a customer question from 38 hours to just 5.4 minutes.
88%
Improved customer understanding
An AI chatbot with explainer videos helps 88% of customers better understand a product before they make a purchase.
300%
Click-through rate increase
Marketing communications with video show click-through rates up to 300% higher than messages that use only text.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's ecommerce AI chatbot?
LemonSlice's ecommerce AI chatbots are interactive AI agents that interact with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What kinds of experiences can LemonSlice's ecommerce AI chatbots create?
LemonSlice's ecommerce AI chatbots create interactive visual experiences. They can serve as:
- Live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions with REST endpoints
- Embed agents into custom frontend experiences with a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate LemonSlice?
No, basic integration is simple. To add an AI chatbot widget to your website, you paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control that includes API usage, we recommend you work with a developer.
Can I choose which large language models my ecommerce AI chatbot uses?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does LemonSlice pricing work?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice clone
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do your monthly credits work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform your sales with an AI chatbot?
Build personalized shopping experiences and help your ecommerce business turn more browsers into buyers with an AI chatbot.
