Automate customer support with an FAQ AI chatbot
Help users get instant answers from your FAQ with an AI chatbot that listens to their questions and responds with clear video guidance.
Provide a service that keeps customers coming back
Lemon Slice goes beyond traditional AI chatbots by placing an interactive video agent on your website. Users can type or speak questions to this FAQ chatbot and receive instant video responses. The LemonSlice AI naturally guides people through the answers for your most common questions.
- 24/7 answers: Provide instant video answers from your own knowledge base for questions about policies, services, or hours—anytime.
- More effective than text chatbots: Show product demos, explain complex topics with visuals, and walk users through processes with interactive video.
- Scalable support: Handle multiple conversations at the same time, reduce staff workload, and maintain a personalized experience.
Customize your AI chatbot for FAQ
Upload a photo and LemonSlice AI brings it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from an AI prompt. Build a consistent brand spokesperson that answers questions across every interaction, in any language.
Choose an AI chatbot voice style
Choose from an expressive library of AI voices across 100+ languages and accents, or create your custom voice. You can even clone your own voice from a short audio sample, and the LemonSlice AI replicates your tone and pacing so every interaction sounds like you.
How professionals use an FAQ AI chatbot to provide support and guidance
Instant answers to common questions
- Let an AI chatbot give immediate video answers to questions on pricing, shipping, or returns, so customers get information without searching.
- Answer repetitive inquiries with consistent, accurate information, so human agents can focus their time on more complex customer issues.
- Always have an answer ready for questions about business hours, location, or contact details, so customers get basic information instantly.
Detailed product and service information
Explain product specifications and use cases with detailed video content that helps customers make confident purchasing decisions.
Clarify service offerings, pricing tiers, and contract terms so customers fully understand their options before they commit to a purchase.
Provide visual demonstrations of sizing guides and compatibility matrices to prevent common purchase mistakes and reduce the number of returns.
Process and policy guidance
Walk customers through account creation or subscription management with clear, step-by-step video instructions so they can manage their profiles without confusion.
Explain return policies, refund procedures, and warranty claims so customers clearly understand their options and the required steps for each process.
Clarify shipping options, delivery timelines, and tracking procedures through video explanations that set accurate expectations for when an order will arrive.
Create an FAQ chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload your own photo or generate a new one directly with LemonSlice. The photo can be a photorealistic person, a cartoon character, or even animals and inanimate objects. If it has a face, LemonSlice brings it to life.
Step 2: Set up your knowledge base
Upload your sales scripts, product catalogs, guides, and other approved content. The LemonSlice AI uses this knowledge base to provide accurate answers. You control exactly what information the AI accesses, so all responses align with your business processes and company policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills required. Once live, the AI chatbot engages visitors and answers their questions. It works on any platform, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Common challenges with an FAQ AI chatbot
It is natural for businesses to have reservations about an AI chatbot for their FAQ. Concerns often center on data privacy and security, or the potential loss of the authentic human connection their audience values. Fortunately, these valid points have clear solutions.
Challenge: Data privacy and security
People trust businesses with their personal information. The addition of an AI chatbot for an FAQ page introduces the worry that this data becomes more exposed to fraud or leaks. This is a legitimate concern, as all sensitive user data must remain protected.
Solution: Data security and privacy
LemonSlice employs robust safeguards and secure data management practices, so businesses can deploy an FAQ AI chatbot with confidence. With security built into the platform at every stage of the conversation, all user interactions and personal data remain protected. Crucially, the LemonSlice AI does not use any customer data for training.
Challenge: Personal service
Many businesses in the FAQ space built their reputation on the quality of personal service. They might fear the introduction of an AI chatbot dilutes the human touch their customers value. This concern has merit, since customers at times want the option to speak with a real person.
Solution: Staff and AI work together
Sometimes users want to speak with a person, but often they just want an immediate answer. For an FAQ, an AI chatbot and people can collaborate to satisfy both needs. The LemonSlice AI chatbot handles routine inquiries, so human staff can focus on complex, high-value interactions. The LemonSlice AI is designed to work alongside your team, not replace it.
How an AI chatbot impacts FAQ performance and cost
80%
Routine inquiry automation
An AI chatbot automates up to 80% of routine inquiries and frees human agents to solve more complex customer problems.
37%
First response time reduction
Companies that use an AI chatbot report a 37% drop in first response times compared to those without automation in customer service.
2.5 billion hours
Work hour savings
Projections show AI chatbots will save businesses up to 2.5 billion hours of work through the automation of common questions and repetitive tasks.
73%
Value of customer time
With 73% of customers who state that respect for their time is paramount, an AI chatbot delivers the instant support they expect.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's FAQ AI chatbot?
LemonSlice's FAQ AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What kinds of experiences can an FAQ AI chatbot be used for?
LemonSlice's FAQ AI chatbots are for interactive visual engagement, such as:
- Live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems. With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions with REST endpoints
- Embed agents into custom frontend experiences with a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate LemonSlice?
No, basic integration is simple. You can add an AI chatbot widget to your website when you paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, which includes API usage, work with a developer is recommended.
Can I choose which large language models my FAQ AI chatbot uses?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does LemonSlice pricing work?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice clones
- Commercial use rights
- Credits for the generation of interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do monthly credits work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform your FAQ with an AI chatbot?
Deliver instant answers to every FAQ and let your support team focus on what matters with an AI chatbot.
