Improve your products with an AI chatbot for feedback
Help your users share more insightful feedback with an AI chatbot that listens and responds through video.
Deliver a service that keeps customers loyal
LemonSlice's feedback chatbot moves past traditional AI chatbots. It places an interactive video agent on your website. Users can type or speak their questions and receive video responses. The LemonSlice AI guides people naturally through the process to give their input.
- Always-on feedback collection: Provide instant video answers to common questions about the submission process, privacy policies, or product details. All responses come directly from your business's own knowledge base.
- Richer feedback with video: Use interactive video to show product demonstrations, explain complex changes, or walk users through a new interface before they give their opinion. This creates a more informed response than text-only chatbots permit.
- Scalable feedback support: Handle multiple user conversations at the same time. This reduces staff workload and maintains a personalized experience for everyone who provides input.
Customize your AI chatbot for feedback
Upload a photo and Lemon Slice AI brings it to life with natural expressions, realistic gestures, and lip-sync. Users can choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent AI chatbot that gathers user feedback across every interaction, in any language.
Choose a tone of voice
Choose from an expressive library of AI voices across 100+ languages and accents, or create your custom voice. You can even clone your own voice from a short voice sample, and Lemon Slice will replicate your tone and rhythm so every interaction sounds like you.
How professionals use a feedback AI chatbot to guide development
Survey and feedback collection guidance
Explain how feedback programs work and why customer input matters with engaging video, showing how responses improve products and services for everyone.
Walk customers through submission forms and rating scales, and give tips on how to provide constructive comments that lead to real improvements.
Provide clear video guidance on response timelines and expectations, and show customers how to follow up on their submitted suggestions or complaints.
Customer experience improvement
Show customers how their input leads to real product changes, service improvements, and policy updates, making them feel valued and heard.
Explain loyalty program benefits and how participation contributes to reward eligibility, using video to highlight exclusive opportunities for engaged customers.
Invite customers to join advisory panels or beta testing programs, giving them a direct role in shaping future product development.
Issue resolution and follow-up
Guide customers through escalation procedures or how to request manager contact with clear, step-by-step video explanations about the resolution process.
Provide clear information on complaint handling timelines and investigation procedures, showing customers exactly how outcomes are communicated for full transparency.
Answer questions about compensation policies or service recovery options, explaining how your organization makes things right when a problem occurs.
Create a feedback chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload your own photo or generate one directly with LemonSlice. The photo can be photorealistic, cartoons, animals, or objects with faces. LemonSlice brings any face to life.
Step 2: Set up your knowledge base
Upload your sales scripts, property listings, product catalogs, and other approved content. The LemonSlice AI uses this knowledge base to answer questions accurately and on-brand. You control exactly what information goes in to align all responses with your processes and company policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills are required. Once live, the AI chatbot engages visitors for feedback. It works on any website, including Webflow, WordPress, Shopify, and Square.
.avif)
Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Challenges for an AI chatbot in customer feedback
The move to an AI chatbot for feedback at scale gives some businesses pause. Worries about data privacy and the loss of a genuine human connection are understandable. But these are problems with known solutions.
Challenge: Data privacy and security
When people give feedback, they trust businesses with their personal information. The addition of an AI chatbot creates a worry for some companies that this data becomes more vulnerable to fraud or leaks. This is a legitimate concern, as sensitive user data must always stay protected.
Solution: Data security and privacy
LemonSlice builds robust security and privacy safeguards into its platform at every stage of the conversation. This gives businesses full confidence that all user interactions, personal data, and any collected feedback remain completely protected. Furthermore, LemonSlice never uses customer data to train its models, so businesses can deploy an AI chatbot that truly respects user privacy.
Challenge: Personal service
Businesses that handle feedback often build their success and reputation on the quality of the personal service they provide. They worry an AI chatbot will remove the human touch their audience appreciates. After all, customers sometimes just want to speak with a real person.
Solution: Staff and AI work together
The LemonSlice AI chatbot is designed to work alongside your human staff, not replace them. While some users prefer to speak with a person, many just want an immediate answer. In feedback, an AI chatbot and people can work together to create an experience that satisfies both needs. The AI chatbot handles routine inquiries and frees your team to focus on complex, high-value interactions.
How an AI chatbot for feedback impacts loyalty and retention
83%
Greater customer loyalty
A full 83% of customers feel more loyal to brands that resolve their complaints, a task an AI chatbot can perform instantly.
85%
Retention through service
An AI chatbot helps create loyal customers, as 85% of people will go out of their way to do business with a company that provides better service.
4-8%
Revenue increase
Businesses that prioritize a better customer experience with an AI chatbot can increase revenues 4-8% above their market average.
75%
Authentic voice preference
For 75% of consumers, an authentic human voice in feedback interactions is more valuable than a perfectly crafted brand message.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is a LemonSlice feedback AI chatbot?
LemonSlice's feedback AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What kinds of experiences can a LemonSlice AI chatbot create for feedback?
LemonSlice's feedback AI chatbots are for interactive visual engagement, including:
- Live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions with REST endpoints
- Embed agents into custom frontend experiences with a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate a LemonSlice AI chatbot?
No, basic integration is simple. To add an AI chatbot widget to your website, you paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control that includes API use, you should work with a developer.
Can I choose the large language models my feedback AI chatbot uses?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does the pricing for LemonSlice feedback AI chatbots work?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice clone
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for an AI chatbot work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. You can learn more about prices and overage credits on the Pricing page.
Ready to transform your feedback with an AI chatbot?
Create a direct line for user insights and help your feedback process accelerate with an AI chatbot.
