Streamline operations with an AI chatbot for government
Help your team navigate complex procedures with an AI chatbot that listens and responds through video.
Provide a service that builds public trust
LemonSlice's government chatbot goes beyond traditional AI chatbots by placing an interactive video agent on your website. Citizens can type or speak their questions about public services and receive immediate video responses. The LemonSlice AI guides users naturally through complex processes, from permit applications to tax inquiries.
- Always-on public information: Provide instant video answers to questions about business licenses, public records, and tax payments—anytime. All responses come directly from your own knowledge base.
- Improve public understanding: Deliver virtual tours of public facilities, demonstrate form completions, and explain complex regulations through interactive video.
- Scalable public support: Handle multiple citizen conversations simultaneously, reduce staff workload, and maintain a personalized experience.
Customize your AI chatbot for public service
Upload a photo and LemonSlice AI brings it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent spokesperson that assists citizens across every interaction, in any language.
Choose an official voice
Choose from an expressive library of AI voices across 100+ languages and accents, or create your custom voice. You can even clone your own voice from a short audio sample. Lemon Slice replicates your tone and pace. This creates authentic audio that improves the audience experience.
How government uses an AI chatbot for efficiency and support
Citizen services information
Let an AI chatbot answer questions about programs and eligibility with clear video explanations that simplify complex procedures.
Provide step-by-step video guidance on the requirements and processes for public services like permits, licenses, and registrations.
Explain tax inquiries, payment options, and filing deadlines through accessible video content that helps people navigate complex requirements.
Agency and department guidance
Help citizens identify the right agency for their issue and explain how to contact the correct department for assistance.
Provide citizens with information on office locations, hours, and appointment scheduling, so they arrive prepared with all necessary documents for their visit.
Answer questions about public meetings, community resources, and elected officials through helpful video content to encourage civic participation.
Emergency and public safety information
Deliver accurate crisis information, from evacuation guidance to safety recommendations, through clear video communications during an emergency.
Provide information on public safety programs and show people how to report concerns through the appropriate channels.
Share timely video updates on road closures, public transit changes, or construction projects that affect daily commutes.
Create a government chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload your own photo or generate one directly with LemonSlice. The photo can be a photorealistic person, a cartoon character, an animal, or any object with a face. If it has a face, LemonSlice can bring it to life.
Step 2: Set up your knowledge base
Upload your public service guides, policy documents, FAQs, and other official materials. The LemonSlice AI uses this knowledge base to answer questions with accuracy and consistency. You control exactly what information goes in, so responses align with your public service procedures and government regulations.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with simple embed code. No technical skills required. Once it's live, your AI chatbot greets visitors and answers their questions. Works with any platform, including Webflow, WordPress, Shopify, Square, and more.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Navigating the challenges of an AI chatbot in government
Many government agencies hesitate to adopt an AI chatbot at scale. They worry about data privacy and the potential loss of a human connection. These are important issues, and clear solutions exist to manage them.
Challenge: Data privacy and security
When people interact with a business for government-related matters, they share personal information. The use of an AI chatbot can create worries that this data becomes more exposed to fraud or leaks. It is a legitimate concern that this sensitive user data must have protection.
Solution: Data security and privacy
LemonSlice integrates robust safeguards and secure data protocols at every stage of the conversation. This gives businesses, including government, the confidence that all user interactions and personal data remain protected. LemonSlice also never uses customer data to train the LemonSlice AI.
Challenge: Personal service
Many organizations in government built their success on the quality of their personal service. A move to an AI chatbot creates a valid concern: the potential loss of the human touch that their audience values. Some users will always want to speak with a real person for complex or sensitive matters.
Solution: Staff and AI work together
While some situations require a human touch, many people simply want fast answers. In government, the LemonSlice AI chatbot is designed to work alongside human staff, not replace them. It handles routine inquiries, so your team can focus on more complex, high-value interactions.
How an AI chatbot affects citizen services and public productivity
72%
Preference for mobile access
A clear majority of citizens, 72%, prefer to use their smartphones to access information from public agencies.
$135.7 billion
Projected market value
The global market for AI in public services is forecast to reach $135.7 billion by 2035 as adoption in the sector expands.
41.13%
Projected market growth
The market for AI in citizen services is forecast to expand at a compound annual growth rate of 41.13%, from $9.66 billion to over $213 billion by 2032.
$1.75 trillion
public sector productivity opportunity
A BCG report estimates AI will create a $1.75 trillion annual productivity opportunity for the public sector over the next decade.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's government AI chatbot and how can our agency use it?
LemonSlice's government AI chatbots are interactive AI agents that interact with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What kinds of experiences can a government AI chatbot from LemonSlice create?
LemonSlice's government AI chatbots are for interactive visual engagement. Use cases include:
- To serve as live virtual assistants or brand ambassadors on your website
- To create conversational touchpoints that users can talk to in real time
- To be expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can our developers use it for projects?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems. With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions with REST endpoints
- Embed agents into custom frontend experiences with a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do our teams need technical skills to integrate a LemonSlice AI chatbot?
No, basic integration is simple. You can add an AI chatbot widget to your website when you paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, which includes API use, we recommend you work with a developer.
Can we choose which large language models our government AI chatbot will use?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does pricing for LemonSlice's government AI chatbots work?
All Lemon Slice plans include:
- Unlimited AI chatbots
- Voice library and voice clone
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run at the same time. The monthly tiers, with a monthly bill, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for a government AI chatbot work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform your citizen services with an AI chatbot?
Provide instant answers to citizens and help your government agency operate more efficiently with an AI chatbot.
