Elevate patient care with a medical AI chatbot
Help your patients get the clear answers they need with an AI chatbot that understands their questions and responds through video.
Provide a service that keeps patients coming back
LemonSlice's medical ai chatbot goes beyond traditional AI chatbots by putting an interactive video agent on your website. Patients can type or speak their questions, and the LemonSlice AI responds with clear, direct video answers that guide them through medical processes.
- 24/7 patient support: Give instant video answers to questions about procedures, insurance, or clinic policies, drawn from your own knowledge base.
- Clearer than text AI chatbots: Deliver virtual clinic tours, explain complex procedures, and show post-op care instructions with interactive video that patients understand and remember.
- Support more patients, personally: Handle multiple patient conversations at once. Free your staff for complex care and give every patient a personalized experience.
Customize your AI chatbot for medical
Upload a photo and LemonSlice AI brings it to life with natural expressions, realistic gestures, and lip-sync. Users can choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent AI chatbot that supports patients across every interaction, in any language.
Choose a professional voice style
Choose from an expressive library of AI voices across 100+ languages and accents, or design a custom voice. You can even clone your own voice from a quick spoken sample, and the LemonSlice AI replicates your tone and pace for authentic audio that improves the patient experience.
How professionals use a medical AI chatbot for triage and support
Patient health education
- Let an AI chatbot explain complex medical conditions, from causes and progression to treatments, through simple, clinically reviewed video content for patients.
- Clarify medication instructions with details on dosage schedules, food interactions, and what to do if a patient misses a dose.
- Provide detailed pre-procedure guides and post-treatment recovery instructions so patients know exactly what to do before and after their medical appointments.
Wellness and prevention information
Share personalized preventive care schedules, including recommended screenings and immunizations based on a patient's age and health profile.
Provide evidence-based guidance on nutrition, physical activity, and stress management techniques that support long-term health.
Explain self-management strategies for chronic conditions like diabetes, including daily monitoring and when to seek medical care.
Healthcare navigation support
Help patients navigate their insurance coverage, from understanding deductible calculations to clarifying out-of-pocket maximums, all in plain language.
Prepare patients for their appointments by clarifying what documents to bring, how long the visit will last, and what questions they should ask.
Explain common medical terminology in simple terms, from understanding basic lab results to clarifying if symptoms warrant urgent care or a routine appointment.
Create a medical AI chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your medical AI chatbot. You can upload or generate one directly within LemonSlice. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, LemonSlice brings it to life.
Step 2: Set up your knowledge base
Upload your patient guides, medical FAQs, service details, and approved clinical content. The LemonSlice AI uses this knowledge base to answer questions with accuracy. You control the exact information that goes in, which keeps responses aligned with your patient care protocols and organizational policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills are required. Once live, your medical ai chatbot greets visitors and answers their questions. It works with any platform, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Challenges for an AI chatbot in the medical field
It's natural for medical businesses to have questions about the wide-scale adoption of an AI chatbot. Worries about data privacy and a loss of the human touch that patients expect are two frequent points of hesitation. These are important considerations, and there are clear paths to resolve them.
Challenge: Data privacy and security
People share private medical details with businesses they trust. The use of an AI chatbot can create concerns about the potential for data leaks or fraud. Protection of this sensitive user information is a valid and serious responsibility.
Solution: Data security and privacy
LemonSlice builds its AI chatbot with robust safeguards and secure data practices to protect every stage of the conversation. Businesses can be confident that all user interactions and personal data, especially in a medical context, remain private and protected. Because the LemonSlice AI never uses customer data for model training, companies can deploy their AI chatbot with complete confidence.
Challenge #2: Personal service
Many medical businesses build their success and reputation on the quality of the personal service they provide. They worry that the incorporation of an AI chatbot might dilute the human touch their audience values. This concern is valid, as some users will always want the option to speak with a real person for complex or sensitive matters.
Solution: Staff and AI work together
Some people prefer to speak with a person, but many just want an immediate answer. In the medical field, an AI chatbot and human staff can collaborate to satisfy both needs. The AI chatbot handles routine inquiries, so your team can focus on complex, high-value interactions. The LemonSlice AI is designed to work alongside your staff, not replace them.
How a medical AI chatbot improves patient engagement and practice efficiency
35%
Patient engagement increase
Healthcare providers that use an AI chatbot for patient communication see engagement rise by as much as 35%.
95%
Message retention rate
Patients retain information better through video. People remember 95% of a message from a video, far more than the 10% they recall from text.
2-3 hours
Administrative time saved
Medical staff save 2-3 hours daily per employee when an AI chatbot automates routine administrative work like patient intake and appointment confirmations.
95%
Patient inquiries handled
An AI chatbot can manage up to 95% of routine patient inquiries, such as questions about appointments or clinic hours.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's medical AI chatbot?
LemonSlice's medical AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What kinds of experiences can LemonSlice's medical AI chatbots be used for?
LemonSlice's medical AI chatbots are for interactive visual engagement, including:
- Live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions with REST endpoints
- Embed agents into custom frontend experiences with a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate LemonSlice?
No, basic integration is simple. To add an AI chatbot widget to your website, paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, you should work with a developer.
Can I choose which large language models my medical AI chatbot uses?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does LemonSlice pricing work?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice cloning
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do monthly credits work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform your patient care?
Create better patient outcomes and help your medical practice run more efficiently with an AI chatbot.
