Elevate guest experiences with conversational AI for hospitality
Turn guest questions into natural video conversations with an AI spokesperson that listens, responds, and guides visitors through every detail of their stay.
Video conversations that feel hospitable
Lemon Slice puts a charismatic AI spokesperson on your website who talks to guests through interactive video. Guests can type or talk, and the AI answers back in real-time video. Ask about room availability, get a video answer. Need more details? The conversation simply continues. Our conversational AI for hospitality understands context, adapts to what each guest needs, and guides them naturally through the booking process. The experience feels like a talk with a helpful hotel concierge, available instantly.
Build a host that represents your brand
Upload a photo and watch AI give it life with natural expressions, full-body movement, and lip-sync. Customize the style, age, and personality to match your brand, or create an original avatar from a simple prompt. Use the same spokesperson across every interaction to build a consistent, memorable brand experience for your guests.
Pick a voice that welcomes guests
Choose from over 100 AI voices in multiple languages, or design a custom one. You can even clone your own voice. A short speech sample allows Lemon Slice to replicate your tone and cadence for authentic audio that improves the guest experience.
Create a conversational AI for hospitality in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of your spokesperson. You can upload your own or generate one on our platform. The photo can be a photorealistic person, a cartoon, an animal, or an object. If it has a face, Lemon Slice brings it to life.
Step 2: Set up your knowledge base
Upload your sales scripts, property details, and tour guides. The system learns from these materials to handle questions with natural, accurate answers. You control all the information the AI accesses, so every response aligns with your brand and policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills are required. Once live, your AI spokesperson greets guests and helps with reservations. The widget works with any platform, such as Webflow, WordPress, Shopify, and Square.
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Use cases for conversational AI in hospitality
Virtual property tours
Automate property discovery with interactive video. Potential guests get a visual tour of rooms and amenities that adapts to their questions. This helps them confidently decide to book, saves staff time, and creates a better guest experience before arrival.
Personalized local recommendations
A video agent offers personalized suggestions for local restaurants, attractions, and activities. Guests receive instant video responses with visual previews of each option. This direct help with trip plans creates a better, more memorable guest experience and saves staff time from repetitive questions.
Check-in and policy guidance
A video agent offers clear explanations of check-in steps, hotel rules, and services. Guests arrive with full knowledge of their stay, which reduces repeat questions for your staff. Conversational AI for hospitality saves valuable time and creates a smooth welcome for every guest.
Improve key hospitality performance indicators
58%
Improved guest experience
Conversational AI can transform the guest journey from reservation to checkout. It provides instant support and personalized responses, which creates a better overall experience for 58% of guests.
79%
Reported positive impact
Conversational AI allows hotels to enhance operations and the guest experience. The technology has a proven track record, as 79% of hoteliers report a positive impact.
50%
Video engagement rate
A conversational AI for hospitality can answer guests with short videos. This format helps achieve engagement rates near 50% and gives travelers the clear, concise information they want.
74%
Instant response
Conversational AI provides the quick resolution that 74% of customers prefer. Guests receive immediate support for faster decisions and a better overall experience.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What are Lemon Slice Video Agents and how do they work?
Lemon Slice Video Agents are interactive AI avatars that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or an AI prompt to create a live conversational spokesperson that you can embed directly on your website.
How does Lemon Slice pricing work and what is included?
All Lemon Slice plans include:
- Unlimited Video Agents
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits work if we go over our plan?
Credits are consumed when your Video Agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
What kinds of guest experiences can we create using Lemon Slice?
Lemon Slice Video Agents are designed for interactive visual engagement, including:
- Serving as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that improve user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the Lemon Slice API and how can developers use it?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time Video Agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems. With the Lemon Slice API, you can:
- Create and manage live Video Agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate a Lemon Slice agent?
No, basic integration is simple. You can add a Video Agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can I choose which large language models my Video Agents use?
Yes. All pricing plans include access to premium LLMs to power your Video Agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your guest experience with conversational AI?
Join 250,000+ businesses that use Lemon Slice's video agent to provide unforgettable guest experiences. Qualify leads faster, close more deals, and empower your hospitality teams with AI tools that scale.