Build your pipeline with conversational AI for insurance
Transform client questions about insurance into natural video conversations with an AI spokesperson that clarifies coverage, simplifies claims, and guides clients to the right answers.
Video conversations for insurance that feel human
Lemon Slice puts an AI spokesperson on your website who talks to policyholders through interactive video. Users type or speak questions about policies or claims and receive video responses. Ask about coverage, get a video answer. Our conversational AI for insurance understands context and adapts to what each person needs. It guides them through the claims process or policy details naturally. The experience feels like a conversation with a helpful professional, available instantly when someone needs support.
Build a spokesperson that earns trust
Upload a photo or create an avatar from a simple text prompt. Our AI gives it life with natural expressions, full-body movement, and lip-sync. Customize the appearance and personality to match your brand, and use the same spokesperson across all interactions for a consistent experience that builds trust.
Pick a voice that builds trust
Choose from 100+ AI voices in multiple languages, or create a custom voice. You can even clone your own voice from a short sample. Lemon Slice replicates your tone and pace. This creates authentic audio that improves the experience for an insurance audience.
Create a conversational AI for insurance in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of your spokesperson. You can upload your own photo or generate a new one. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, Lemon Slice brings it to life.
Step 2: Set up your knowledge base
Upload your policy details, claims procedures, and approved content. The AI learns from this knowledge base to handle questions naturally and provide accurate answers. You control all the information, so every response aligns with your company's support processes and policies.
Step 3: Add the widget to your website
Lemon Slice generates a simple embed code. Add your AI spokesperson to any website—including Webflow, WordPress, Shopify, and Square—with a single line of code. The process requires no technical expertise. Once live, your video agent greets visitors and helps them understand their insurance options.
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Use cases for conversational AI in insurance
Policy coverage explanations
Automate policy explanations with interactive video guidance. Policyholders instantly receive clear, personalized answers about complex terms, limits, and exclusions. This direct support builds trust, improves comprehension, and reduces the volume of routine calls that occupy your support team.
Claims process guidance
Walk customers through the claims process with step-by-step video explanations. People get clear directions on requirements and documentation, which reduces confusion during a stressful time. This leads to fewer support calls and a more positive experience.
Premium and billing support
Personalized video agents explain billing cycles, payment options, and premium calculations. This use of conversational AI for insurance makes complex financials easy to understand through clear visual breakdowns. Customers get immediate answers for a better experience and fewer support calls.
Elevate your core insurance metrics
50%
Automated resolution
Conversational AI resolves up to 50% of customer inquiries independently. This frees human agents to focus on more complex policyholder needs.
80%
Inbound inquiries managed
A conversational AI handles up to 80% of inbound communications. This allows human agents to concentrate on complex cases that require a personal touch.
38%
Higher customer satisfaction
A conversational AI for insurance gives policyholders clear answers and immediate support. This improved experience can lift customer satisfaction by as much as 38%.
70
Customer satisfaction
Conversational AI builds customer loyalty. One company's Net Promoter Score reached 70 in just six weeks, a direct result of an improved customer journey.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What exactly are Lemon Slice video agents and how do they work for insurance?
Lemon Slice Video Agents are interactive AI avatars that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or an AI prompt to create a live conversational spokesperson that you can embed directly on your website.
How does the pricing for Lemon Slice video agents work for an insurance business?
All Lemon Slice plans include:
- Unlimited Video Agents
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
Can you explain how the monthly credits for video agent interactions are used?
Credits are consumed when your Video Agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
What kinds of customer experiences can we create for policyholders with Lemon Slice?
Lemon Slice Video Agents are designed for interactive visual engagement, including:
- Acting as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the Lemon Slice API and how can our developers use it?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time Video Agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems. With the Lemon Slice API, you can:
- Create and manage live Video Agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do we need a developer to integrate a Lemon Slice video agent on our website?
No, basic integration is simple. You can add a Video Agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any site that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can we choose which large language models our video agents use for conversations?
Yes. All pricing plans include access to premium LLMs to power your Video Agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your policyholder experience with conversational AI?
Join 250,000+ businesses that trust Lemon Slice's video agent. Qualify leads faster, close more deals, and empower your insurance team with AI tools that scale.