Settle your claims with an AI insurance chatbot
Help your team get instant answers to policy questions and clear guidance on claims with an AI chatbot that responds through video.
Provide a service that brings policyholders back
LemonSlice's insurance chatbot goes beyond traditional AI chatbots with an interactive video agent on your website. Users type or speak questions to receive video responses, as the LemonSlice AI guides them naturally through complex policy details and claims processes.
- 24/7 policy support: Provide instant video answers from your own knowledge base to questions about policy coverage, claim status, and payment options—anytime.
- Simplify complex information: Deliver clear policy explanations, coverage walkthroughs, and claims process demos through interactive video.
- Efficient client support: Handle multiple conversations simultaneously to reduce staff workload yet maintain a personalized experience.
Customize your AI chatbot for insurance
Upload a photo and watch LemonSlice AI bring it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent brand spokesperson that guides customers across every interaction, in any language.
Choose your AI chatbot's voice
Choose from an expressive library of AI voices across 100+ languages and accents, or create your custom voice. You can even clone your own voice from a short audio sample, and LemonSlice will replicate your tone and pacing so every interaction sounds like you.
How insurers use an AI chatbot to quote policies and process claims
Policy coverage education
- Let an AI chatbot explain complex policy documents like declarations pages and endorsements, so customers understand exactly what their plan covers.
- Provide clear comparisons between liability limits and comprehensive coverage, so customers can make informed decisions about their protection.
- Provide simple explanations of how deductibles work and affect premiums, so people can choose a level that balances cost and risk.
Claims process guidance
Let an AI chatbot walk customers through each step of filing a claim, from the initial notification to the final settlement.
Explain exactly what photos to take after an incident, which documents to gather, and how to submit materials for faster claim processing.
Provide clear, automatic updates on claim status to help customers understand each stage and the expected timeline for resolution.
Coverage management support
Let an AI chatbot guide customers through annual policy reviews, explaining how life changes like a new home or car should prompt coverage adjustments.
Use an AI chatbot to explain the renewal process, from reviewing changes and comparing quotes to negotiating rates based on claims history.
Have an AI chatbot clarify payment options, grace periods, and how to set up automatic payments to maintain continuous protection.
Create an insurance AI chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload your own photo or generate one directly. The photo can be photorealistic, a cartoon, an animal, or even an object with a face. If it has a face, LemonSlice brings it to life.
Step 2: Set up your knowledge base
Upload your policy documents, claim guides, FAQs, and approved sales scripts. The LemonSlice AI uses this knowledge base to answer questions with accuracy and consistent tone. You control exactly what information goes in, so all responses align with your support processes and company policies.
Step 3: Add the widget to your website
Add the LemonSlice widget to your website with a simple embed code. No technical skill is required. Once live, the AI chatbot greets visitors and helps them find the right policy. It works on any website, including Webflow, WordPress, Shopify, and Square.
.avif)
Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Challenges for an AI chatbot in insurance
Many businesses have reservations about the wide use of an AI chatbot. Data privacy and security are valid concerns, as is the potential loss of the human connection audiences value. These are valid points, and there are clear ways to manage them.
Challenge: Data privacy and security
Customers entrust insurance companies with a great deal of personal information. Some businesses worry that an AI chatbot could expose this sensitive information to fraud or data leaks. This is a valid concern, as sensitive user data requires robust protection.
Solution: Data security and privacy
LemonSlice integrates robust safeguards and secure data practices into the platform at every stage of the conversation. Businesses, particularly in the insurance space, can deploy an AI chatbot with confidence that all user interactions and personal data remain protected. The platform never uses customer data to train the LemonSlice AI, a practice that solidifies its commitment to privacy.
Challenge: Personal service
Many businesses in the insurance space build their reputation on high-quality personal service. They may worry that the addition of an AI chatbot means they lose the human touch their customers appreciate. After all, some people simply want to speak with a real person for their complex needs.
Solution: Staff and AI work together
LemonSlice designs its AI chatbot to work alongside human staff, not replace them. While some customers want to speak with a person, many just need an immediate answer. For an insurance business, this combination of AI and people creates an experience that satisfies both needs. The AI chatbot handles routine inquiries, so human agents can focus on complex, high-value interactions.
How an AI chatbot affects customer satisfaction and efficiency
50%
Agent-free resolutions
With an AI chatbot, insurance companies can resolve up to 50% of all customer contacts without the involvement of a human agent.
80%
Inbound inquiries managed
An AI chatbot handles up to 80% of routine inbound inquiries, so human agents have more time for complex customer issues.
38%
Higher satisfaction scores
Policyholders who interact with an AI chatbot for support show satisfaction scores up to 38% higher than those who use traditional channels.
70
Net promoter score
Some insurance companies see a Net Promoter Score of 70 within six weeks of an AI chatbot launch.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is a LemonSlice insurance AI chatbot and how does it work?
LemonSlice's insurance AI chatbots are interactive agents that engage users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot you can embed directly on your website.
What kinds of experiences can a LemonSlice insurance AI chatbot create for customers?
LemonSlice's insurance AI chatbots are for interactive visual engagement. Uses include:
- Act as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can our developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions that use REST endpoints
- Embed agents into custom frontend experiences that use a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate a LemonSlice AI chatbot on my website?
No, basic integration is simple. You add an AI chatbot widget to your website when you paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control like API use, you should work with a developer.
Can I choose which large language models (LLMs) my insurance AI chatbot uses?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), plus support for custom LLMs.
How does LemonSlice pricing work for its insurance AI chatbot services?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice clones
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, with monthly payment, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for the insurance AI chatbot interactions work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform your sales with an AI chatbot?
Create a better policyholder experience and help your agency operate more efficiently with an AI chatbot.
