Streamline your operations with conversational AI for logistics
Transform supply chain questions into clear video answers with an AI spokesperson that listens, responds, and guides your team through the exact operational steps they need.
Logistics video conversations that feel human
Lemon Slice puts an AI spokesperson on your website who talks to users through interactive video. Users type or talk, and the AI answers back in video. Ask about a shipment, get an instant video answer. Need clarification? Continue the conversation. Our conversational AI for logistics understands context, adapts to what each person needs, and guides them through complex processes naturally. The experience feels like a conversation with a helpful professional, available instantly.
Give your operations a face
Upload a photo and watch AI bring it to life with natural expressions, full-body movement, and lip-sync. Or, create an original avatar from a simple prompt. Use the same spokesperson across every interaction to build brand trust and offer a consistent, reliable presence across your supply chain.
Pick a voice that sounds dependable
Choose from 100+ AI voices in multiple languages, or create a custom voice. You can even clone your own voice with a quick recording, and Lemon Slice replicates your tone and pacing for authentic, clear audio.
Create conversational AI in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of your spokesperson. You can upload or generate one directly. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, Lemon Slice can bring it to life.
Step 2: Set up your knowledge base
Upload your relevant shipping guides, FAQs, customs documentation, and other approved content. The AI uses this knowledge base to provide accurate answers about your logistics operations. You control exactly what information goes in, ensuring responses align with your processes and company policies.
Step 3: Add the widget to your website
Lemon Slice generates clean, native-feeling embed widgets in minutes. With a single line of code, you can add your AI spokesperson to any website—including Webflow, WordPress, Shopify, or Square. The widget blends seamlessly into your website, so visitors can get answers to logistics questions without feeling like they’re using third-party software.
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Use cases for conversational AI in logistics
Automated Status Updates
Automate shipment updates with interactive video explanations. Customers receive clear visual answers that detail shipment status and delays, reduce confusion, and improve satisfaction without a flood of support calls.
Shipping method selection
Explain delivery options, timing, and pricing with personalized video comparisons. Customers receive clear guidance to select the best method, which improves the checkout experience and reduces cart abandonment.
Package handling guidance
Provide clear shipment instructions with interactive video that shows correct package preparation, label rules, and drop-off steps. This use of conversational AI for logistics reduces common errors and prevents delays, which creates a better, more reliable process for shippers.
Redefine performance metrics for your supply chain
30-50%
Supply chain error reduction
Conversational AI automates order validation and tracking. This process can reduce human errors by 30-50% and improve accuracy across the supply chain.
65%
Reduction in lost sales
Conversational AI provides instant, accurate shipment updates and resolves issues before they escalate. This proactive support helps prevent customer churn and a potential 65% reduction in lost sales.
73%
higher customer satisfaction
Conversational AI for logistics helps customers get immediate answers, a service that can produce satisfaction rates as high as 73%.
3x faster
Self-service resolution speed
Conversational AI provides answers to shipment questions and resolves issues up to 3x faster. Customers get the information they need without human intervention.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What are Lemon Slice video agents and how do they work for logistics operations?
Lemon Slice video agents are interactive AI avatars that engage with users through real-time video. They use a single uploaded image or an AI prompt to create a live conversational spokesperson that you can embed directly on your website to handle tasks like shipment tracking or freight quotes.
How does Lemon Slice pricing work for a logistics company of our size?
All Lemon Slice plans include:
- Unlimited video agents
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits work for our customer service and tracking updates?
Credits are consumed when your video agents generate video interactions, such as when helping a customer track a package. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. You can learn more about pricing and overage credits on the Pricing page.
What kinds of logistics tasks can Lemon Slice video agents be used for?
Lemon Slice video agents are designed for interactive visual engagement. Common uses in the logistics sector include:
- Serving as live virtual assistants on your website to handle freight inquiries.
- Providing conversational touchpoints for real-time shipment tracking and support.
- Acting as responsive characters that improve the user experience for supply chain partners.
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the Lemon Slice API, and how can our developers integrate it with our TMS?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time video agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your transportation management systems. With the Lemon Slice API, you can:
- Create and manage live video agent sessions using REST endpoints.
- Embed agents into custom frontend experiences using a JavaScript SDK.
- Control when agents start, stop, and how users interact with them.
- Receive real-time events such as agent readiness, visual updates, and errors.
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate a Lemon Slice video agent on our website?
No, basic integration is simple. You can add a video agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, WordPress, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control with the API, working with a developer is recommended.
Can I choose which large language models my video agents use for logistics inquiries?
Yes. All pricing plans include access to premium LLMs to power your video agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your logistics operations with conversational AI?
Join 250,000+ businesses that trust Lemon Slice's video agent to provide superior client support. Automate shipment updates, qualify leads faster, and empower your logistics team with AI tools that scale.