Scale patient support with an AI patient engagement chatbot
Help your patients navigate their care with an AI chatbot that listens and responds through interactive video.
Provide a service that keeps patients coming back
LemonSlice's patient engagement chatbot surpasses traditional AI chatbots with an interactive video agent for your website. People type or speak their questions and receive video responses, while the LemonSlice AI gives natural guidance through each step of the patient experience.
- Instant patient assistance: Provide immediate video answers from your own knowledge base for questions about appointments, insurance, or procedure preparation—anytime.
- Deeper patient connection: Deliver virtual clinic tours, explain complex procedures, and demonstrate medical equipment through interactive video for a format that outperforms text chatbots.
- Support that scales: Handle multiple patient conversations at the same time, reduce staff workload, and maintain a personal connection with each patient.
Customize your patient engagement AI chatbot
Upload a photo and watch LemonSlice AI bring it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent AI chatbot that supports patients across every interaction, in any language.
Choose a trusted voice
Choose from an expressive library of AI voices across 100+ languages and accents, or design a custom voice. You can even clone your own voice with a quick voice sample, and LemonSlice replicates your tone and pace so every interaction sounds like you.
How providers use an AI chatbot to educate and support patients
Health education and wellness information
- Explain complex medical conditions, treatment options, or medication instructions through simple video content that helps patients make more informed decisions about their care.
- Provide information on preventive care, screenings, and wellness programs based on clinical guidelines, so patients receive age-appropriate health recommendations.
- Answer common questions about symptoms or appointment preparation with accessible video content to reduce patient anxiety and uncertainty before a visit.
Care coordination and navigation
Walk patients through insurance coverage, find in-network providers, and explain referral processes with clear, step-by-step video guidance.
Provide details on appointment scheduling, pre-visit requirements, and how to prepare for different types of medical visits.
Explain patient portal use, from accessing test results to requesting prescription refills, with helpful video guidance for easy navigation.
Chronic condition management support
Share educational video content on medication adherence, lifestyle changes, and monitoring protocols to help patients better manage their chronic conditions between appointments.
Provide clear guidance on tracking symptoms, recognizing warning signs, and knowing when to contact a provider, ensuring patients feel supported throughout their care journey.
Answer common questions about support groups, patient communities, and other available services to connect people with the resources they need for long-term health management.
Create a patient engagement AI chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload your own or generate one. The photo can be photorealistic, a cartoon, an animal, or an object with a face. If it has a face, Lemon Slice brings it to life.
Step 2: Set up your knowledge base
Upload your patient information leaflets, treatment guides, FAQs, and other approved materials. The AI uses this knowledge base to answer questions accurately and on-brand. You control exactly what information goes in, so all responses align with your patient communication protocols and policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills required. Once live, your AI chatbot greets visitors and supports their patient journey. It works with any platform, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Common challenges for an AI chatbot in patient engagement
It's understandable that some businesses hesitate to adopt an AI chatbot at scale. Concerns about data privacy and the potential loss of a genuine human connection are valid. Fortunately, these issues have clear solutions.
Challenge: Data privacy and security
People trust businesses with their personal information, a critical component of successful patient engagement. Consequently, some organizations fear that an AI chatbot could make this data more vulnerable to fraud or leaks. The need to keep sensitive user data protected is a valid and serious consideration.
Solution: Data security and privacy
LemonSlice builds robust safeguards and secure data protocols into every stage of the conversation. All user interactions and personal data stay protected, and the LemonSlice AI never trains on customer data. This lets businesses deploy an AI chatbot for sensitive uses like patient engagement with total confidence.
Challenge: Personal service
Many businesses in patient engagement built their reputation on excellent personal service. They worry an AI chatbot will remove the human touch their audience appreciates. This concern is valid, as people sometimes prefer to interact with a human representative.
Solution: Staff and AI working together
Sometimes a person wants to speak with a human, but often they just want an immediate answer. For patient engagement, an AI chatbot and human staff collaborate to satisfy both needs. The AI chatbot manages routine questions, so human teams can focus on complex, high-value interactions. LemonSlice AI is designed to work alongside human staff, not replace them.
How an AI chatbot improves patient satisfaction and clinic efficiency
95%
Patient inquiry handling
An AI chatbot can handle up to 95% of patient inquiries and eliminate hold times, so patients get immediate answers to their questions.
$3.20
Return on investment
For every dollar invested in AI for patient engagement, organizations can see a return of $3.20 within 14 months.
2-3 hours
Reduced administrative load
An AI chatbot can lighten the administrative load for each employee by two to three hours daily, which helps reduce staff burnout.
35%+
Improved patient satisfaction
Patients report satisfaction rates over 35% higher when an AI chatbot provides transparency for their diagnosis and treatment.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's patient engagement AI chatbot?
LemonSlice's patient engagement AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What kinds of experiences can LemonSlice's patient engagement AI chatbots support?
LemonSlice's patient engagement AI chatbots are designed for interactive visual engagement, including:
- Acting as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
- Create and manage live AI chatbots sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate LemonSlice?
No, basic integration is simple. You can add an AI chatbot widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any site that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can I choose which large language models my patient engagement AI chatbot uses?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does LemonSlice pricing work?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
Starter: $8 (1,000 credits; up to 3 concurrent calls)
Creator: $40 (5,400 credits; up to 10 concurrent calls)
Professional: $100 (15,000 credits; up to 20 concurrent calls)
Scale: $240 (36,000 credits; up to 30 concurrent calls)
Enterprise: Custom usage, concurrency, and support
How do monthly credits work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform patient engagement with an AI chatbot?
Create supportive, personal patient experiences and help your healthcare practice run like clockwork with an AI chatbot.
