Empower medical teams with an AI pharma chatbot
Help your pharmaceutical teams get instant answers with an AI chatbot that responds to complex questions through video.
Provide a service that keeps customers coming back
Lemon Slice's pharma chatbot goes beyond traditional AI chatbots by placing an interactive video agent on a website. Users type or speak their questions and receive immediate video responses. The LemonSlice AI guides people naturally through complex information about medications and clinical trials.
- 24/7 drug information: Get instant video answers to questions about drug interactions, dosage, and clinical trial eligibility. All responses come directly from your own knowledge base.
- Visual explanations for better clarity: Use interactive video for device demonstrations, mechanism of action explanations, and virtual lab tours. This visual format outperforms text chatbots.
- Scalable patient and HCP support: Handle multiple conversations with patients and healthcare professionals at the same time. This reduces staff workload and preserves a personal touch for every interaction.
Customize your pharmaceutical AI chatbot
Upload a photo and watch LemonSlice AI bring it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent brand spokesperson that supports patients through complex information, in any language.
Choose a trusted voice
Choose from an expressive library of AI voices across 100+ languages and accents, or create a custom voice with AI tools. You can even clone your own voice with a quick record, and LemonSlice replicates your tone and pace for authentic audio.
How pharma professionals use an AI chatbot for medical affairs
Medication and product information
- Answer healthcare provider questions on drug indications, dosing, and clinical trial data with instant, comprehensive video explanations from an AI chatbot.
- Provide critical information on drug interactions, contraindications, and precautions, so healthcare providers can make informed prescribing decisions with confidence.
- Explain medication storage requirements, stability information, and handling procedures through detailed video content that protects product integrity and patient safety.
Patient support program information
Walk patients through enrollment for assistance programs and copay support with clear video guidance, making complex procedures easy to follow and complete.
Provide information on medication adherence resources, refill reminders, and support services to help patients manage their treatment plans effectively.
Answer patient questions about insurance coverage, prior authorizations, and the appeals process so they can better navigate how to access their medications.
Medical affairs and education resources
Let an AI chatbot help healthcare professionals find specific continuing medical education programs or the latest clinical resources available for their practice.
Share details on clinical trial participation, from study locations and eligibility criteria to the complete enrollment procedures for interested patients and providers.
Provide accessible video content on disease state education, current treatment guidelines, and other key therapeutic area resources for healthcare audiences.
Create a pharma chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload your own photo or generate a new one. The photo can be photorealistic, a cartoon, an animal, or even an object with a face. If it has a face, LemonSlice brings it to life.
Step 2: Set up your knowledge base
Upload your clinical trial data, drug information sheets, patient guides, and approved content. The LemonSlice AI uses this knowledge base to answer questions with accuracy and compliance. You control exactly what information goes in. This makes responses align with regulatory guidelines and company policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. The process requires no technical expertise. Once live, the AI chatbot interacts with visitors and provides clear answers to their questions. It works with any platform, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Challenges of an AI chatbot in the pharmaceutical industry
It is understandable that pharmaceutical companies might pause before they adopt an AI chatbot. The main worries involve data privacy and the risk of a less personal connection with their audience. Fortunately, these are solvable problems.
Challenge: Data privacy and security
Individuals entrust pharmaceutical companies with sensitive personal information. The introduction of an AI chatbot can raise concerns that this information becomes more vulnerable to fraud or data leaks. This is a legitimate worry, as businesses must protect sensitive user data.
Solution: Data security and privacy
LemonSlice builds security into the platform at every stage of the conversation through robust safeguards and secure data practices. Businesses, particularly in the pharmaceutical field, deploy the AI chatbot with confidence, as all user interactions and personal data stay protected. To further protect privacy, the LemonSlice AI does not use customer data for training.
Challenge: Personal service
Businesses in the pharmaceutical space build their success and reputation on the quality of the personal service they provide. With an AI chatbot, they may worry they will lose the human touch their audience appreciates. After all, some users just want to deal with a real person for their needs.
Solution: Staff and AI work together
Some users want to speak with a person, but many just want immediate answers. In the pharmaceutical field, an AI chatbot and human staff can collaborate to meet both needs. The LemonSlice AI is designed to work alongside your team, not replace them. The AI chatbot handles routine inquiries and frees your staff to concentrate on more complex, high-value interactions.
How an AI chatbot affects key pharmaceutical metrics
$3.20
Return on investment
Healthcare organizations that invest in AI see a $3.20 return for every dollar spent, with the payback period under 14 months.
95%
Inquiry resolution rate
An AI chatbot can handle up to 95% of patient inquiries and eliminate hold times in healthcare settings.
2-3 hours
Staff workload reduction
An AI chatbot reduces the administrative load for staff and saves each employee two to three hours of work per day.
23.3%
Annual market growth
The AI chatbot market shows a projected annual growth of 23.3%, with the healthcare industry as a primary sector for this expansion.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is the LemonSlice pharma AI chatbot?
LemonSlice's pharmaceutical AI chatbots are interactive agents that engage users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot you can embed directly on your website.
What experiences can a pharma AI chatbot create for my users?
LemonSlice's AI chatbots are for interactive visual engagement. For example, they can:
- Act as live virtual assistants or brand ambassadors on your website
- Create conversational touchpoints that users can talk to in real time
- Serve as expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems. With the LemonSlice API, you can:
- Create and manage live AI chatbot sessions with REST endpoints
- Embed agents into custom frontend experiences with a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate a pharma AI chatbot?
No, basic integration is simple. You can add an AI chatbot widget to your website when you paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control that includes API use, collaboration with a developer is recommended.
Can I choose the large language models my pharma AI chatbot will use?
Yes. All price plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How do the prices for LemonSlice's pharma AI chatbots work?
All LemonSlice plans include:
- Unlimited AI chatbots
- A voice library and voice clone ability
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run at the same time. The monthly tiers, with monthly bills, include:
- Starter: $8 (1,000 credits; up to 3 concurrent calls)
- Creator: $40 (5,400 credits; up to 10 concurrent calls)
- Professional: $100 (15,000 credits; up to 20 concurrent calls)
- Scale: $240 (36,000 credits; up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for my pharma AI chatbot work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about prices and overage credits on the Pricing page.
Ready to transform your pharma sales?
Provide clear medical education and help your pharmaceutical operations run more efficiently with an AI chatbot.
