Empower your team with an AI pharmacy chatbot
Help patients get clear medication answers with an AI chatbot that listens to their questions and responds through video.
Deliver a service that keeps patients coming back
Lemon Slice's pharmacy chatbot goes beyond traditional AI chatbots. It places an interactive video agent on your website. Patients can type or speak their questions and receive video responses. The LemonSlice AI guides users naturally through information about medications and services.
- 24/7 pharmacy assistance: Provide instant video answers to questions about prescription refills, medication side effects, and store hours—anytime. All responses come from your pharmacy's own knowledge base.
- Video guidance for patients: Show how to use a medical device, explain complex medication instructions, or give a virtual tour of the pharmacy through interactive video.
- Scalable patient support: Handle multiple patient conversations simultaneously, reduce staff workload, and maintain a personalized experience.
Customize your AI chatbot for the pharmacy
Upload a photo and watch LemonSlice AI bring it to life with natural expressions, realistic gestures, and lip-sync. Choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a consistent brand spokesperson that supports patients through every interaction, in any language.
Choose a trusted voice
Choose from an expressive library of AI voices across 100+ languages and accents, or design a custom voice. You can even clone your own voice from a short audio sample. Lemon Slice replicates your tone and pace. The result is authentic audio that improves the user experience.
How pharmacies use an AI chatbot to guide patients and streamline work
Medication information and guidance
Let an AI chatbot answer patient questions about prescriptions, from proper dosing and timing to correct storage requirements, through clear video explanations.
Explain potential drug interactions, side effects, and precautions through accessible patient education videos, including what to report to a healthcare provider.
Show patients information on generic alternatives and therapeutic equivalents, and guide them on how to discuss these options with their prescriber.
Prescription services support
Let an AI chatbot walk patients through transferring a prescription or setting up automatic refills with simple, step-by-step video guidance.
Provide clear video explanations for complex topics like insurance coverage, prior authorizations, and how to navigate formulary restrictions.
Provide instant video answers to common questions about prescription status, pickup times, or what identification to bring to the pharmacy.
Health and wellness resources
Answer questions about over-the-counter medications, supplement interactions, and self-care for common conditions with clear, educational video content that builds patient trust.
Provide information on immunization services, health screenings, and other clinical offerings through engaging video explanations that encourage proactive health management.
Share wellness tips, medication adherence strategies, and chronic disease management resources through supportive video content that helps improve long-term health outcomes.
Create a pharmacy chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of the AI chatbot for your pharmacy. You can upload your own photo or generate one with LemonSlice. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, LemonSlice can bring it to life.
Step 2: Set up your knowledge base
Upload your drug information, medication guides, FAQs, and other approved content. The LemonSlice AI uses this knowledge base to answer questions accurately. You control exactly what information goes in, so responses align with your pharmacy protocols and company policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with simple embed code. No technical skills required. Once live, the AI chatbot greets visitors and answers their questions. Works with any platform, including Webflow, WordPress, Shopify, and Square.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Challenges for an AI chatbot in pharmacy
It is understandable that businesses in the pharmacy space have reservations about the large-scale use of an AI chatbot. Concerns often center on data privacy and the potential loss of the human connection that customers value. These are valid points, and there are ways to manage them effectively.
Challenge: Data privacy and security
People who use a pharmacy trust the business with their personal health information. When businesses add an AI chatbot, they worry this data becomes more exposed to fraud or leaks. This represents a legitimate concern, as sensitive user data requires constant protection.
Solution: Data security and privacy
LemonSlice builds robust safeguards and secure data practices into the platform at every stage of the conversation. Businesses that deploy LemonSlice's pharmacy AI chatbot can be confident that all user interactions and personal data remain protected. Customer data is never used for training, a commitment that lets businesses deploy an AI chatbot with complete confidence in its privacy standards.
Challenge: Personal service
Many pharmacies build their success and reputation on the quality of the personal service they provide. A business may worry that the use of an AI chatbot will mean the loss of the human touch its audience appreciates. This worry is valid because customers sometimes want to deal with a real person.
Solution: Staff and AI working together
Some users want to speak with a person, yet many just want immediate answers. In pharmacy, the LemonSlice AI and human staff collaborate to satisfy both needs. The AI chatbot handles routine inquiries, so your team can focus on more complex, high-value interactions. The LemonSlice AI is designed to work alongside your human staff, not replace them.
How an AI chatbot impacts pharmacy efficiency and patient care
95%
Inquiry handling capacity
An AI chatbot can handle 95% of patient inquiries in healthcare settings and eliminate hold times for common questions.
2-3 Hours
Daily staff time savings
An AI chatbot reduces the administrative burden for pharmacy staff and saves each employee two to three hours daily for patient-focused tasks.
$4.1 billion
Projected market growth
Projections show the AI customer service sector will reach $4.1 billion by 2027, with healthcare and pharmacy as key adoption verticals.
35%+
Higher satisfaction scores
Patients who get instant and transparent answers from an AI chatbot report satisfaction scores over 35% higher than those who wait for human assistance.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's pharmacy AI chatbot and how does it work for my business?
Lemon Slice's pharmacy AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
What are the best ways to use a LemonSlice AI chatbot in a pharmacy setting?
LemonSlice's pharmacy AI chatbots are designed for interactive visual engagement. Uses include:
- Live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API and how can our developers use it for integration?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the Lemon Slice API, you can:
- Create and manage live AI chatbot sessions with REST endpoints
- Embed agents into custom frontend experiences with a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need special technical skills to integrate a LemonSlice AI chatbot on my website?
No, basic integration is simple. You can add an AI chatbot widget to your website when you paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control like API use, collaboration with a developer is recommended.
Can I choose the large language models that my pharmacy AI chatbot will use?
Yes. All pricing plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does the pricing for LemonSlice AI chatbots work for different pharmacy needs?
All Lemon Slice plans include:
- Unlimited AI chatbots
- Voice library and voice clone
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for my LemonSlice AI chatbot work and what about overages?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform your pharmacy with an AI chatbot?
Deliver clear medication answers and help your pharmacy business run like clockwork with an AI chatbot.
