Guide every shopper with an AI chatbot for retail
Help your customers find the perfect item with an AI chatbot that understands their style and provides tailored suggestions through video.
Provide a service that keeps customers coming back
Lemon Slice's chatbot for retail goes beyond traditional AI chatbots. It adds an interactive video agent to your website where shoppers can type or speak questions and receive video responses. The LemonSlice AI guides them naturally through product discovery and purchase decisions.
- 24/7 product expert: Provide instant video answers to questions about product details, stock availability, and return policies—anytime. All responses come directly from your business's own knowledge base.
- More helpful than text chatbots: Deliver virtual store tours, product demonstrations, and style explanations through interactive video. This format connects with shoppers in a way text alone cannot.
- Personal support at scale: Handle multiple customer conversations simultaneously. This reduces staff workload and maintains a personalized experience for every shopper.
Customize your AI agent for retail
Upload a photo and Lemon Slice AI brings it to life with natural expressions, realistic gestures, and lip-sync. Users can choose a photorealistic image, a cartoon, or an object—or create an original avatar from a simple AI prompt. Build a brand spokesperson that guides customers through every interaction, in any language.
Choose a brand voice
Choose from an expressive library of AI voices across 100+ languages and accents, or design your custom voice. You can even clone your own voice from a short sample, and Lemon Slice will replicate your tone and cadence for authentic audio that improves the customer experience.
How retailers use an AI chatbot to drive sales and support
Product discovery assistance
Let the LemonSlice AI guide shoppers through large product catalogs with personalized video recommendations that explain materials, quality, and intended use.
Explain complex technical specifications and compatibility requirements, so customers understand exactly what they are purchasing before completing their checkout.
Compare similar products across different prices, highlighting differences in quality, durability, and warranty to help guide purchase decisions.
Shopping guidance and support
Let an AI chatbot answer questions on inventory, shipment dates, and store availability, or suggest alternatives when an item is out of stock.
Guide customers through the return process, explaining eligibility, condition requirements, and how to generate a prepaid shipping label for easy mailing.
Give personalized gift recommendations based on the recipient's age, interests, and budget, with curated video suggestions to simplify shopping for others.
Style and selection advice
- Let an AI chatbot give customers outfit coordination suggestions and styling tips through video, so they can visualize complete looks and purchase complementary items.
- Guide customers on taking accurate measurements and interpreting size charts to help them choose the right size, even when they are between sizes.
- Share detailed product care instructions and maintenance recommendations through video guides that help customers extend an item's lifespan and protect their purchase.
Create a retail AI chatbot in three steps
Step 1: Customize your agent
Select a photo to define the appearance of your AI chatbot. You can upload your own photo or generate a new one directly with LemonSlice. The photo can be photorealistic, cartoons, animals, or objects with faces. LemonSlice brings any face to life.
Step 2: Set up your knowledge base
Upload your sales scripts, product catalogs, return policies, and other approved content. The LemonSlice AI uses this knowledge base to answer questions accurately and on-brand. You control exactly what information goes in, so all responses align with your brand guidelines and sales strategies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with simple embed code. No technical skills required. Once it's live, your AI chatbot greets visitors and guides them through their purchase. Works with any platform, including Webflow, WordPress, Shopify, Square, and more.
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Pricing
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom usage pricing & concurrency
For any size of creators, teams, and businesses.
Build with our API
Common challenges for an AI chatbot in retail
Many businesses hesitate to use an AI chatbot at scale, with worries over data security and the loss of a genuine human connection. These valid concerns have straightforward solutions.
Challenge: Data privacy and security
Customers in the retail space trust businesses with their personal information. When a business incorporates an AI chatbot, a worry exists that this data becomes more exposed to fraud or leaks. The protection of sensitive user data is a legitimate concern that requires attention.
Solution: Secure data and privacy
LemonSlice's platform incorporates robust safeguards and secure data practices at every stage of the conversation. Businesses in the retail space can deploy an AI chatbot with confidence, as all user interactions and personal data remain protected. The LemonSlice AI never uses customer data to train its models, a core tenet of its privacy-first design.
Challenge: Personal service
Many businesses in retail owe their success and reputation to the quality of their personal service. With an AI chatbot, they worry they might lose the human touch that their customers appreciate. This concern has merit, as customers sometimes need the help of a real person for specific situations.
Solution: Staff and AI work together
Sometimes customers want to speak with a person, but often they just want an immediate answer. In retail, an AI chatbot and your team can collaborate to create an experience that satisfies both needs. The LemonSlice AI chatbot handles routine questions, which allows your staff to focus on more complex, high-value interactions. This technology is designed to support your human staff, not replace them.
How an AI chatbot impacts retail sales and satisfaction
67%
Increase in sales
A full 67% of businesses report a direct increase in sales after the adoption of an AI chatbot on their website.
Up to 40%
Increased revenue from personalization
Retailers that use an AI chatbot for personalization see revenue increases of up to 40% from tailored recommendations and support.
88%
Better product comprehension
Video content from an AI chatbot clarifies product details for shoppers, and 88% of people confirm video helps their purchase decisions.
86%
Customer satisfaction rate
When an AI chatbot gives instant answers to customer questions, satisfaction rates can climb as high as 86%.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What is LemonSlice's AI chatbot for retail?
LemonSlice's retail AI chatbots are interactive AI agents that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or a simple prompt to create a live AI chatbot that you can embed directly on your website.
For what kinds of retail experiences can I use LemonSlice's AI chatbots?
LemonSlice's retail AI chatbots are for interactive visual engagement. Uses include:
- To act as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the LemonSlice API, and how can developers use it?
The LemonSlice API lets developers programmatically create, launch, and manage real-time AI chatbots inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
- Create and manage live AI chatbot sessions that use REST endpoints
- Embed agents into custom frontend experiences with a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate LemonSlice?
No, basic integration is simple. You can add an AI chatbot widget to your website when you paste an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control that includes API usage, collaboration with a developer is recommended.
Can I choose which large language models my AI chatbot for retail uses?
Yes. All LemonSlice plans include access to premium LLMs to power your AI chatbots. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
How does LemonSlice pricing work for a retail business?
All LemonSlice plans include:
- Unlimited AI chatbots
- Voice library and voice cloning
- Commercial use rights
- Credits to generate interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do the monthly credits for my AI chatbot work?
Credits are consumed when your AI chatbots generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
Ready to transform your retail experience?
Create personalized shopper journeys and help your retail business close more deals with an AI chatbot.
