Guide shoppers to purchase with conversational AI for retail
Transform every customer interaction into a natural video conversation with an AI that answers questions, recommends products, and guides shoppers through your online store with expert advice.
Video conversations that feel human in retail
Lemon Slice places a charismatic AI spokesperson on your website who talks to shoppers through interactive video. Shoppers type or talk, and the AI answers back in video. Ask about a product, get a video answer. Need more details? The conversation continues. This conversational AI for retail understands context, adapts to what each person needs, and guides them to the right product naturally. The experience feels like a talk with a helpful person, available instantly whenever someone needs support.
Design a spokesperson that fits your brand
Upload a photo and our AI gives it life with natural expressions, full-body movement, and lip-sync. Create an original spokesperson from a prompt, then customize its style, age, and personality to match your brand. Use the same face across every interaction for a consistent brand identity in retail.
Choose a voice that sounds on-brand
Choose from 100+ AI voices in multiple languages, or design a custom voice. You can even clone your own with a quick recording, and Lemon Slice replicates your tone and pacing for authentic audio that improves the retail experience.
Create a conversational AI for retail in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of your spokesperson. You can upload or generate one directly with Lemon Slice. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, Lemon Slice can bring it to life.
Step 2: Set up your knowledge base
Upload your sales scripts, product catalogs, and approved content. The AI uses this knowledge base to answer questions accurately and respond naturally. You control exactly what information goes in, so all responses align with your sales processes and company policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills required. Once live, your AI spokesperson greets visitors and guides them through their purchase. It works with any platform, including Webflow, WordPress, Shopify, and Square.
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Use cases for conversational AI in retail
In-store product expertise
Automate product questions with an interactive video agent. Shoppers get instant, detailed video responses about specifications and usage tips. This helps them make confident purchase decisions, improves conversion rates, and frees your sales team to handle complex issues.
Personalized fit recommendations
Conversational AI provides personalized video explanations for size charts, fit types, and measurement guides. Customers receive clear recommendations to select the correct size on their first attempt. This guidance reduces product returns and builds confidence in their purchase decision.
Shipping and return policies
Clear video responses explain shipping options, delivery timelines, and return procedures. This application of conversational AI for retail sets accurate customer expectations. The result is fewer support questions after a purchase and more time for your team.
Improve key retail performance indicators
67%
Sales increase
Conversational AI serves as a personal shopper with instant answers and product guidance, a service that can lift sales by up to 67%.
Up to 40%
Increase in revenue from personalization
Conversational AI offers tailored product suggestions to match specific customer needs. This personalization can raise revenue by as much as 40%.
88%
Greater product comprehension
Conversational AI for retail can use video to show how products work. This clarity builds the confidence customers need to buy, driven by an 88% gain in product comprehension.
86%
Customer satisfaction rate
Conversational AI delivers immediate, precise answers to customer questions. Such effective support helps achieve satisfaction rates that reach 86% for some businesses.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What exactly are Lemon Slice Video Agents and how do they work?
Lemon Slice Video Agents are interactive AI avatars that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or an AI prompt to create a live conversational spokesperson that you can embed directly on your website.
How does the pricing for Lemon Slice work for a retail business?
All Lemon Slice plans include:
- Unlimited Video Agents
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
Can you explain how the monthly credits work with your video agents?
Credits are consumed when your Video Agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
What kinds of customer experiences can we create for our retail brand?
Lemon Slice Video Agents are designed for interactive visual engagement, including:
- Serving as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the Lemon Slice API and how can our developers use it?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time Video Agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the Lemon Slice API, you can:
- Create and manage live Video Agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need a developer or technical skills to integrate Lemon Slice?
No, basic integration is simple. You can add a Video Agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can I choose which large language models my video agents will use?
Yes. All pricing plans include access to premium LLMs to power your Video Agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your retail sales with conversational AI?
Join 250,000+ businesses that use Lemon Slice's video agent to guide shoppers and drive sales. Automate product questions, increase average order value, and empower your team with AI tools that scale.