Automate customer care with conversational AI for telecom
Transform complex telecom questions into simple video answers with an AI spokesperson that listens, responds, and gives customers the exact help they need.
Video conversations for telecom that feel human
Lemon Slice puts an AI spokesperson on your website who speaks with customers through interactive video. Users type or talk, and the AI answers back in video. Ask about a new plan, get a video answer. Need more details? Continue the conversation. This conversational AI for telecom understands context, adapts to what each person needs, and guides them through support steps naturally. The experience feels like a talk with a helpful person, available instantly.
Give your video agent a face
Upload a photo and watch AI bring it to life with natural expressions, full-body movement, and lip-sync. Choose a photorealistic image, a cartoon, an animal, or even an object with a face—or create an original avatar with a simple AI prompt. Use the same spokesperson across every interaction for a consistent brand experience that customers recognize.
Pick a voice that sounds clear
Choose from 100+ AI voices in multiple languages, or design a custom voice. You can even clone your own voice. Lemon Slice uses a short sample to replicate your tone and pace, so every interaction sounds authentic.
Create a conversational AI for telecom in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of your spokesperson. You can upload or generate one directly with Lemon Slice. The photo can be photorealistic, cartoons, animals, or even objects with faces. If it has a face, Lemon Slice can bring it to life.
Step 2: Set up your knowledge base
Upload your plan details, device specifications, troubleshooting guides, and other approved content. The conversational AI learns from this knowledge base to answer questions accurately. You control exactly what information goes in, ensuring the video agent's responses align with your service offerings and company policies.
Step 3: Add the widget to your website
Lemon Slice generates a clean embed widget in minutes. With a single line of code, you can add your AI spokesperson to any website—including Webflow, WordPress, Shopify, and Square. The widget blends seamlessly into your website, so visitors can interact naturally to get information on plans and services.
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Use cases for conversational AI in telecom
Plan and price explanations
Automate plan guidance with interactive video. Customers receive clear visual comparisons that explain pricing structures and services. This helps people choose the right plan with confidence, reduces simple support questions, and frees your team for complex issues.
On-demand device information
Provide personalized video answers to specific questions about device capabilities and compatibility. Customers get instant visual demonstrations that clarify complex technical details, which builds purchase confidence, reduces pre-sale support inquiries, and shortens the sales cycle.
Technical issue resolution
Resolve customer problems with step-by-step video responses that walk them through common technical issues. This conversational AI for telecom provides clear visual instructions, which leads to higher first-contact resolution rates and better customer satisfaction than phone support scripts.
Transform subscriber engagement metrics
Up to 60%
First-call resolution improvement
Conversational AI provides immediate, accurate answers that improve first-call resolution by up to 60% and reduce the need for transfers to human agents.
Up to 50%
lower support costs
Conversational AI handles routine customer interactions and common issues automatically. This reduces the workload for human agents and can cut support costs by up to 50%.
70%
Improved agent productivity
Conversational AI for telecom automates simple tasks, so human agents can handle complex customer needs. This focus improves agent productivity by up to 70%.
73%
Customer satisfaction
Conversational AI makes a customer satisfaction rate of 73% possible through instant, accurate responses that resolve issues on the first contact.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What are Lemon Slice Video Agents?
Lemon Slice Video Agents are interactive AI avatars that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or an AI prompt to create a live conversational spokesperson that you can embed directly on your website.
How does Lemon Slice pricing work?
All Lemon Slice plans include:
- Unlimited Video Agents
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do monthly credits work?
Credits are consumed when your Video Agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
What kinds of experiences can Lemon Slice be used for?
Lemon Slice Video Agents are designed for interactive visual engagement, including:
- Acting as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the Lemon Slice API, and how can developers use it?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time Video Agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the Lemon Slice API, you can:
- Create and manage live Video Agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate Lemon Slice?
No, basic integration is simple. You can add a Video Agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can I choose which large language models (LLMs) my Video Agents use?
Yes. All pricing plans include access to premium LLMs to power your Video Agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your subscriber support with conversational AI?
Join 250,000+ businesses that use Lemon Slice's video agent to guide subscribers to the perfect plan. Qualify leads instantly, increase plan sign-ups, and empower your telecom team with AI tools that scale.