Increase CSAT with conversational AI for to improve csat
Transform customer support requests into natural video conversations with an AI spokesperson that listens, responds, and guides people to a swift, simple resolution.
Video conversations that feel more personal
Lemon Slice puts a charismatic AI spokesperson on your website who speaks with users through interactive video. People type or speak their questions, and the AI answers back in video. Ask a question, get a video answer. Need more detail? The conversation continues. This conversational AI for to improve csat understands context, adapts to what each person needs, and guides them toward a swift resolution. The experience feels like a real conversation with a helpful person, available instantly.
Give your customer service a face
Upload a photo and watch AI bring it to life with natural expressions, full-body movement, and lip-sync. Choose a photorealistic image, a cartoon, an animal, or even an object with a face—or create an original avatar with a simple AI prompt. Use the same spokesperson across every interaction for a consistent experience that improves customer satisfaction.
Choose a voice that builds trust
Choose from 100+ AI voices in multiple languages, or create a custom voice. You can even clone your own voice with a quick recording, and Lemon Slice will replicate your tone and pacing so every interaction sounds like you.
Create a conversational AI to improve csat in three steps
Step 1: Customize your spokesperson
Select a photo to define the appearance of your spokesperson. You can upload your own photo or generate one. The photo can be photorealistic, cartoons, or even animals and inanimate objects. If it has a face, Lemon Slice can bring it to life.
Step 2: Set up your knowledge base
Upload your support articles, FAQs, policy documents, and other approved content. The AI uses this knowledge base to answer questions accurately and on-brand. You control exactly what information goes in, ensuring responses align with your support processes and company policies.
Step 3: Add the widget to your website
Add the Lemon Slice widget to your website with a simple embed code. No technical skills are required. Once it's live, your AI spokesperson greets visitors and provides instant support to improve customer satisfaction. It works with any platform, including Webflow, WordPress, Shopify, and Square.
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Use cases for conversational AI to improve csat
Immediate question responses
Automate customer support with instant video answers that eliminate wait times. Customers receive fast, visual explanations that directly address the primary driver of satisfaction—speed of service—and improve their overall understanding, all without additional strain on your support team.
Consistent information delivery
A video agent provides uniform, accurate answers regardless of time or volume of questions. This removes response variability, so every person receives the same high-quality information. The consistent support builds customer trust and improves satisfaction scores.
Visual problem explanations
Step-by-step video responses explain solutions through clear visual demonstrations. This application of conversational AI for to improve csat makes complex answers easy to follow. Customers resolve issues with less effort and frustration, which results in a better experience and higher satisfaction.
Improve key customer satisfaction metrics
Human-level satisfaction
Customer satisfaction maintained
Conversational AI can match the customer satisfaction scores of human agents, as a Klarna study demonstrates. This consistency frees your support teams to solve more complex problems.
25%
Repeat inquiries reduced
Conversational AI uses customer history to deliver consistent support, which resolves issues on the first attempt and can cut repeat contacts by 25%.
71%
Higher resolution rates
A conversational AI for to improve csat resolves more customer problems on the first contact, according to a recent AI chatbots study, which reduces follow-ups.
82%
Instant response
Conversational AI offers immediate support, so customers never wait. As 82% of people prefer instant help to a queue, this has a direct effect on their satisfaction.
Pricing
For any size of creators, teams, and businesses.
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
- 1000 credits per month
- All public voices
- Up to 5 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 3 concurrent calls
- 5400 credits per month
- All public voices
- Up to 20 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 10 concurrent calls
- 15000 credits per month
- All public voices
- Up to 40 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 20 concurrent calls
- 36000 credits per month
- All public voices
- Up to 60 custom voices
- Commercial use
Video Agents
- Unlimited agents
- Up to 30 concurrent calls
Custom credits & concurrency
For any size of creators, teams, and businesses.
Frequently asked questions
Payments in seconds are our standard. So, whenever you get paid, your money is available in seconds in your account. No more waiting 1-2 business days.
What are Lemon Slice Video Agents?
Lemon Slice Video Agents are interactive AI avatars that engage with users through real-time video. They use a single uploaded image of any character (photorealistic, cartoon, or an object with a face) or an AI prompt to create a live conversational spokesperson that you can embed directly on your website.
How does Lemon Slice pricing work?
All Lemon Slice plans include:
- Unlimited Video Agents
- Voice library and voice cloning
- Commercial use rights
- Credits for generating interactive video minutes
Plans vary by monthly credit amount and how many calls can run simultaneously. The monthly tiers, billed monthly, include:
- Starter: $8 (1,000 credits, up to 3 concurrent calls)
- Creator: $40 (5,400 credits, up to 10 concurrent calls)
- Professional: $100 (15,000 credits, up to 20 concurrent calls)
- Scale: $240 (36,000 credits, up to 30 concurrent calls)
- Enterprise: Custom usage, concurrency, and support
How do monthly credits work?
Credits are consumed when your Video Agents generate video interactions. Each plan includes a monthly credit allotment. If you exceed that amount, overage credits apply based on your plan. Learn more about pricing and overage credits on the Pricing page.
What kinds of experiences can Lemon Slice be used for?
Lemon Slice Video Agents are designed for interactive visual engagement, including:
- Serving as live virtual assistants or brand ambassadors on your website
- Conversational touchpoints that users can talk to in real time
- Expressive, responsive characters that enhance user interaction
Because the technology generates video in real time, it is more immersive than static content or text-only chatbots.
What is the Lemon Slice API, and how can developers use it?
The Lemon Slice API lets developers programmatically create, launch, and manage real-time Video Agents inside their own applications or workflows. It gives you more control than a simple embed and enables deeper integration with your systems.
With the Lemon Slice API, you can:
- Create and manage live Video Agent sessions using REST endpoints
- Embed agents into custom frontend experiences using a JavaScript SDK
- Control when agents start, stop, and how users interact with them
- Receive real-time events such as agent readiness, visual updates, and errors
This makes it possible to build fully customized interactive video experiences that feel native to your product. View the full API documentation for implementation details and examples.
Do I need technical skills to integrate Lemon Slice?
No, basic integration is simple. You can add a Video Agent widget to your website by pasting an embed code snippet into platforms like Webflow, Shopify, Square, WordPress, Wix, or any website that supports custom HTML. For deeper customization, backend workflows, or advanced control, including API usage, working with a developer is recommended.
Can I choose which large language models (LLMs) my Video Agents use?
Yes. All pricing plans include access to premium LLMs to power your Video Agent. These include models from multiple providers such as OpenAI (for example, GPT-5, GPT-4.1, GPT-4o), Anthropic (Claude Sonnet 4.5, Claude 3.7 Sonnet, Claude Haiku 4.5), and Google (for example, Gemini 2.5 Flash, Gemini 2.0 Flash Lite), as well as support for custom LLMs.
Ready to transform your customer satisfaction with conversational AI?
Join 250,000+ businesses that use Lemon Slice's video agent to improve customer satisfaction. Automate customer inquiries, reduce churn, and empower your customer success team with AI tools that scale.